Territory Technology Manager at Smollan

Job description

Minimum Requirements:

• Degree or diploma in IT or Information management
• 6-8 years’ experience in IT environment and/or systems/analytical environment

Job Role:To implement the Regional Technology strategy, aligning to Group Technology and local country requirements.

Key Responsibilities and Deliverables:

• Implement regional technology strategy, aligned to Group Technology strategy
• Implement technology initiatives in the territory
• Implement technology policies and licences in the territory
• Implement service offerings across various aspects of technology – Hardware, Software, Networking, Data Security and applications
• Implement governance and business continuity processes
• Facilitate operational excellence
• Engage with operational team to facilitate and support implementation of operational excellence
• Support and liaison for field operations of technology related issues
• Align analytics and insights reporting to client strategy
• Analyse audit reports to identify gaps and possible enhancements
• Infrastructure alignment and compliance within the territory
• Ensure effective systems, hardware and network architecture for the territory
• Ensure compliance to agreed group quality processes
• Ensure key processes are documented and measured
• Ensure SLA’s are in place for key processes
• Ensure regular audits of key processes
• Relationship management with internal & external stakeholders
• Manage external vendor relationships
• Manage client expectations and the effective flow of projects
• Manage delivery of client needs and expectations
• Proactively build relationships with key internal stakeholders and keep them informed
• Effective leadership and team management