Business Development Officer at Kenya Institute of Management (KIM)

KEY RESPONSIBILITIES

• Market and sell open training, consultancies and in house trainings for the SME department to both potential and existing clients.
• Initiate client/prospect meetings for new sales opportunities through booking appointments.
• Interface with existing strategic customers to solidify mutual expectations of performance and growth.
• Enhance relationship management for new and existing business to maintain and grow the customer base.
• Make presentations to potential clients to promote new products and special deals available.
• Carry out market intelligence and giving constant feedback to the business on trends in the market.
• Ensure timely collection of payments from clients after service delivery.
• Develop consultancies proposal for potential assignments.
• Responsible for proposal development for sourcing of business.

KEY PERFORMANCE INDICATORS

• Seamless implementation of assignments to client’s standards.
• Annual budget realization
• High level customer satisfaction for repeat business.
• Developing high quality training proposals.
• Identify, source and supervise trainers and consultants to meet the demands of the assignment.
• Successfully deliver training and consultancy reports to the clients’ satisfaction.

COMPETENCIES

Technical

• Marketing skills
• Report Writing
• Proposal writing
• Presentation skill

KNOWLEDGE & EXPEREINCE REQUIRED

• Bachelor Degree in Marketing and Business-related field.
• Three (3) years of relevant work experience.