Cashier at Kisumu Specialists Hospital

Kisumu Specialists Hospital is recruiting a suitable candidate to fill the above position. The successful candidate will join a dedicated team in KSH to offer world-class care and services to our patients. 

Job Summary:

To effectively add value on enabling good patient outcomes and shape best clinical and non-clinical practice at KSH.

Reporting to the Hospital Accountant

Job Responsibilities

• Warmly receive and ably guide patients in relation to hospital’s services, charges and general enquiries.
• Satisfactorily handle cash sales and process payments in form of cash, debit cards and M-pesa.
• Perform billing, receive cash and issue receipts for payments received from outpatient clients.
• Efficiently process insurance, NHIF and other corporate clients in keeping with existing billing guidelines and pricing policy. Knowledge of medical insurance cards and processes
• Good understanding of Kisumu Specialists Hospital services and attendant charges.  
• In liaison with billing office, inpatient department and pharmacy, confirm bills, receive payments, issue receipts/invoice and provide discharge slips to inpatients during discharge.
• Adhere to cash management procedures including confirmation of opening/closing cash balances, confirming payments received from clients, issuing correct change where necessary, observing cash holding limits, maintaining adequate change denomination, reconciling and keeping safe custody of cash at hand.
• Accurately post all transactions in a Medical ERP system and maintain receipts and other supporting documents. 
• Prepare and seek proper authorization and post credit sales, cash refunds and discounts, backed by relevant documentation.
• Prepare accurate sales summary and other daily reports for daily handing over process.
• Perform proper hand over process and maintain suitable end-to-end tracking of issues pertaining to cash office operations.
• Ensure proper use of equipment and report any repairs and maintenance requirements. 
• Maintain adequate levels of stationery and other supplies used in the cash office.
• Carry out banking of daily cash collections in the morning while leaving from night duty.  
• Any other duties assigned by the accountant.

Qualifications

• CPA Part II
• University degree (Bachelor of Commerce degree will be and added advantage)
• 3 years’ relevant experience
• Have an up-to-date certificate of Good Conduct
• Be of high integrity, professional and amiable.
• Experience in cash handling
• Capacity to listen, understand and learn quickly in diverse areas within Finance and the hospital at large
• Excellent communication, interpersonal relations and people handling skills
• Computer knowledge in Word and Excel 
• Knowledge and experience working with Hospital Management Information Systems HMIS / ERPs will be an added advantage
• Up to date with happenings in health sector

Terms of Engagement: Permanent