Community Health Manager at Living Goods

Key Responsibilities: 
Performance management: 

• Report on the Branch weekly priorities, monthly performance, and training to the Regional Manager. 
• Routinely measure branch performance using appropriate tools and techniques and ensure achievement of both short and long-term goals. 
• Carry out field visits to CHPs areas of operation to ensure that the meet all their set targets. 
• Execute service and data improvement plans to ensure quality services are delivered and quality data reported.  
• Conduct weekly data analysis interpretation and sharing with supervisors.  
• Conduct routine field supervisor coaching and mentorship to supervisors for effective service delivery. 
• Supervision of and mentorship for supervisors.  
• Ensure DESC functionality for all supported CHPs.  
• Innovate and share best practices.  
• Participate in peer group meetings, mentor, and coach.  
• Maintain an updated branch KPI dashboard.  
• Maintain the Required number of CHWs for the Branch. 

Financial Management:  

• Approve all branch teams' work plans/requisitions at the beginning of the month and their expense reports.  
• Determine, requisition and account for CHAs & CHPs disbursements. 
• Manage petty cash in accordance with the organizations' financial controls. 

• Follow on Branch Local Government compliance with the Finance department. 
• Ensure timely accountably for disbursed funds.  

People leadership: 

• Conduct coaching and mentorships through routine check-ins and appraisal and provide feedback.  
• Keep staff motivated and engaged.  
• Orient new branch employees as required. 
• Monitor and manage staff employee discipline as per organizational guideline.  

Documentation and Reporting:  

• Ensure the integration of LG reports into local government reporting.  
• Compile and share monthly branch reports.  
• Record keeping of all necessary Branch documents. 
• Prepare and submit monthly branch management Reports/updates and field visit Reports. 
• Document lessons and learnings from the branch programs and projects. 
• Compile stock take reports at the end of every stock take exercise. 

Compliance and regulatory Adherence:  

• Develop and maintain a branch risk register.  
• Disseminate and ensure adherence to all the Living Goods policies, and Standard Operating Procedures. 
• Implement corrective measures on identified audit issues and ensure non-occurrence.  
• Ensure that all branch activities adhere to legal and regulatory requirements. 

Asset and inventory Management:  

• Receive, and account for all inventories.  
• Conduct monthly Stock take exercise with an independent contractor to confirm that the physical stock tallies with the system stock. 
• Maintain high quality stock through Temperature stock monitoring.  
• Monitor stock levels at the Branch for essential commodities. 
• Post any stock movements in the POS and or record in a consignment form to minimize loss of products. 
• Maintain an updated branch asset register and follow-up on their functionality.  
• Report damaged and short expiries in time to the procurement department.  

Capacity building: 

• Identify CHS capacity needs and develop biannual and annual capacity building plans. 
• Ensure utilization of the Living Goods established capacity building resources.  
• Organize and conduct routine CHPs capacity building sessions held. 
• Lead the execution of CHP competency assessments.  

Advocacy and stakeholder engagements: 

• Represent Living Goods in the routine and ad hoc local government and partners engagements.  
• Develop and maintain mutually beneficial relationships with key stakeholders including local government implementing partners and the wider community as deemed necessary for business continuity. 
• Ensure strict implementation of local government and partner MOUs. 
• Support the planning, organization and host successful donor visits and other visits. 

Qualifications & Experience Required 
Qualifications: 

• Minimum of a bachelor’s degree in health, social science, or a relevant field. 
• Professional Qualifications / Membership in professional bodies. 

Desirable. 

Experience: 

• Having worked in the LG Learning site is key 
• Minimum of three (3) to (5) five years’ relevant work experience. 

Competencies & Attributes: 

• Critical analytical skills. 
• Leadership skills 
• Effective Communication skills.  
• Conflict resolution and problem solving. 
• Teamwork.  
• Decision Making  
• Financial Acumen