Director - Industry Services at GSM Association (GSMA)

Some of the responsibilities of the role include:

• Closely monitoring and promoting regional collaboration on industry positions for relevant new technology developments in the communications industry that will impact industry services for mobile services such as technology sunsets, RCS, VoLTE, eSIM, Digital Identity, etc.
• Working in collaboration with the industry services team to promote and advocate GSMA industry services opportunities in the region which are currently organised into these 5 key areas: Device Information Services, eSIM Services, Fraud & Security Services, Network & Interconnect Services and Blockchain and Roaming Services.
• Developing and implementing regional interest strategies that will improve both membership and stakeholder engagement scores in the region, for the greater good of the regional collaboration for digital transformation and acceleration.
• Collaborate with the regional policy team on building and cultivating relationships with regulators, policymakers, and industry leaders to influence digital transformation policies.
• Carrying out regional studies to advance insights for evidence-informed decision making in the adoption of industry services.
• Defining and driving high-impact digital initiatives across key industries such as digital healthcare and smart manufacturing, aligning with global and regional market trends.
• Leading high-level market research to identify growth opportunities, industry disruptions, and adoption barriers, and develop associated reports, whitepapers, and executive briefings
• Developing and execute a roadmap for industry-specific solutions, ensuring commercialization and revenue generation for GSMA members.
• Serving as a strategic advisor, guiding industry players on investment decisions and technology adoption that drive sector-wide digital acceleration.
• Overseeing the development of monetization strategies and scalable business models for industry-focused digital solutions.
• Driving strategic alliances and public-private collaborations to demonstrate opportunities for accelerating mobile-enabled digital adoption and innovation in key industries.
• Overseeing digital transformation projects, ensuring scalability, efficiency, and measurable outcomes.
• Representing GSMA at major global forums, advocating for mobile-enabled industry solutions and shaping policy dialogues.

Required Skills and Qualifications

• Strategic Thinking: Proven ability to identify business opportunities, analyze market trends, and develop actionable strategies.
• Commercial Acumen: Strong understanding of revenue generation, go-to-market strategies, and business development within digital ecosystems.
• Industry Expertise: Experience in driving digital transformation across key verticals such as healthcare, agriculture, finance, and mining.
• Project Management: Demonstrated success in leading multi-stakeholder projects with measurable outcomes.
• Stakeholder Engagement: Excellent relationship-building skills with the ability to foster collaboration across diverse groups.
• Analytical Skills: Expertise in market analysis, data interpretation, and deriving actionable insights for strategic decision-making.
• Communication Skills: Strong written and verbal communication skills to influence and engage stakeholders effectively.