Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
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Develop and execute a food and beverage operating strategy aligned with the brand’s objectives
Implement and maintain the highest standard operating procedures for all food services.
Recruit, train, mentor, and manage a high-performing team, fostering a culture of excellence, teamwork, and guest satisfaction.
Sets and clearly communicates the strategic direction for the Food & Beverage department
Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
Focus on performance metrics including but not limited to; Engagement, Guest Experience, Top Line Revenue, Margin Improvement, Competitive positioning.
Develop and manage the F&B budget in line with forecasts.
Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods.
Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
Take ownership of Guest complaints
Ensure compliance with food safety standards and regulations.
Act as an Accor Ambassador aiming to enhance the company image and market reputation.
Qualifications
Degree in Hotel and Restaurant Management or related is required
At least 5 years experience in a senior leadership role in F&B in a 5 Star International brand
Strong understanding / experience of Hotel Operations in a multi-cultural environment.
Entrepreneurial, thinks out of the box
Ability to lead by example, believe in a strong team culture and set the scene for high performance
High level of drive for results; adaptable and flexible with the ability to build relationships.
Should have eye to details and focus on quality results in terms of service
Communicate thoughts, actions and opportunities clearly with strong networking skills
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