Front Office Executive at Scode Ltd

Scode ltd is currently looking for talented, dynamic, ambitious and innovative professionals to fill the following positions. 

Job ref: HR – FO – 01 - 2024;

Nakuru based 

Terms of reference

The incumbent will be in charge of attending to the front office and customer care relations and will work towards enhancing effectiveness by providing information management support. The post holder reports directly to the Operations Manager.

Duties and Responsibilities

• Receive & welcome all visitors into the company 
• Manage call center by receiving client requests relied through email and telephone and channel them to the persons concerned
• Maintain department schedule by maintaining calendars for department personnel; arranging meetings, conference, teleconferences and travel.
• Handle customer care aspects and inside sales 
• Manage user surveys as needed
• Prepare regular customer relations and adhoc reports

Education and work experience

• Degree/Diploma in secretarial sciences /office management or any other related field from a recognized institution.
• A minimum of 1 years’ experience in a similar position
• Computer Literate.