Head of Mobile at Samsung Electronics

The job holder will be responsible for the achievement of Samsung HHP (Mobile phones, Tablets, Smart Phone, Cameras, and accessories) business unit performance – sell in/out, investments and operations within the East Africa region. The role is accountable for the unit’s Profit and Loss (P/L), development and execution of strategic plans.

Main Responsibilities

Strategy

• Develop and execute HHP product line life cycle management strategic plans;
• Management of HHP business unit budget incorporating continuous review of resources and strategic plans into forecasts/reviews;
• Formulate and implement plans to introduce new HHP products into the market

Marketing

• To achieve set HHP targets (Sell in, sell out targets) based on the business plan
• To ensure increase in market share and sell in/out (Volume and Value) targets and that Samsung’s competitive advantage is maintained;
• Ensure application of SEC best practices in the management of the HHP business unit;
• To review marketing and activity reports and other performance data so as to measure productivity and goal achievement and determine areas that need improvement

Operations Management

• Responsible for distributor, channel and Field Force teams relationship management e.g. MOU’s, Master Dealer’s selling price, SCM (ordering to aging revenue management), SFMT (FSS’s and SRR’s)
• Provide oversight and leadership of HHP business unit channels partner conferences;
• Provide oversight and leadership of all HHP business unit operations;
• Provide market intelligence reports with regards to trends, benchmarking, competitor comparison and A.P.I measurements;
• Provide oversight and leadership on process and systems improvement to enhance quality and efficiency within the business;
• Prepare periodic (weekly, monthly, quarterly etc.) management and ad hoc reports.
• To Ensure responsible system (SINGLE, GSCM, GSBN, GPPM, MNET, PVI, E-Warranty) utilization by self, HHP team, distributors, channel and Field Force teams;

People Management

• Identify, discuss and agree clear performance objectives or standards for all direct reports and business partners while monitoring and reviewing their performance to ensure effective performance against the agreed objectives or standards.
• Motivate the team through coaching, training and ensuring work life balance so as to maximize team productivity.

Qualifications and Experience

• Bachelor’s Degree or equivalent in Business/ Marketing from a reputable institution
• Possession of an MBA will be an added advantage
• Minimum 10 years’ experience in FMCG/Mobile/Channel Management environment
• Minimum 5 years’ experience in leadership/ management responsibility with the demonstrable ability to grow the skill and competence of the team
• Proven experience in developing structured and cost effective brand development strategies
• Demonstrated experience in strategy development and execution exceeding company growth and marketing objectives
• Ability to lead process improvements resulting in improved service delivery, exploitation of technology and enhanced customer/ end-user experience
• Proven experience in distribution management, motivating partners to double their efforts to improve sell in within the assigned region