ICT Instructor at Rafiki wa Maendeleo Trust

MAJOR DUTIES AND RESPONSIBILITIES

Training

• Train clients/ students in various ICT packages according to the stipulated training curriculum at RTRC.
• Develop lesson plans  for training
• Provide extra guidance to meet individual needs or learning difficulties (i.e. Consultation)
• Assess and/or grade participants’ performance according to the set procedures.
• Perform pre-course preparation on time to ensure quality delivery of training
• Maintain a high standard of discipline in all aspects.
• Ensure classes start and end on time
• Maintain high levels of professionalism at all times
• Maintain accurate and up-to-date records on students/ participants.
• Advice students on IT related issues e.g. other courses they can pursue after completion of the ICT course.
• Give feedback and ideas to supervisor e.g. corrections/modifications or improvements to be done on the courseware
• Review customer feedback with Supervisor and ensure appropriate corrective & preventive actions are taken
• Take responsibility for the class and ensure that it runs smoothly at all times by making alternative arrangements when disruptions occur (e.g. trainer is sick, power cut-offs and public holidays etc.)

ICT

• Assist the ICT Coordinator in the Administration of RWMT’s IT network, computing facilities and other data and telecommunications facilities.
• Assist the ICT Coordinator to perform periodic back-ups for all systems.
• Assist the ICT Coordinator in the introduction and technical operation of computer applications.
• Assist the ICT Coordinator in administering the maintenance of new computers and telecommunications equipment.
• Assist the ICT Coordinator to establish and maintain electronic mail connections.
• Assist the ICT Coordinator to enforce software and hardware security measures by restricting access to the systems to authorized persons only.
• Assist the ICT Coordinator in ensuring security protection of the LAN and servers.
• Assist the ICT Coordinator in any RWMT database updates or maintenance.
• Carry out timely installation of software in end user classroom training machines and staff machines.

Publicity 

• Take part in dissemination of correct information about the organization to the general public.
• Implement the organizations publicity plan as per the laid down time lines.
• Market, advertise and promote RWMT Trainings & the Resource Center.
• Maintain Training & Resource Center information desk. 
• Assist in maintaining up to date database of students.
• Maintain a database of all the people who have made inquiries on RTRC courses and share with admin assistant for follow-ups.

Information Management  

• Assist in maintaining a database of students, personal details and related lists of all students in RTRC.
• Ensure student profiles and files are kept up to date.
• Keep daily attendance registers for the students.
• File examination records and hand over to Administrative assistant for safe keeping.
• Assist in preparing, collecting and filing monitoring and evaluation data from the students.

Other Duties and Responsibilities

Perform any other duties and responsibilities which may be assigned by the management and supervisor from time to time and which are related to the achievement of RWMT’s mission and vision.

KNOWLEDGE, SKILLS AND ABILITIES: (The knowledge, skills and abilities may be required through a combination of formal schooling, self-education and prior experience or on-the-job-training).

Level of education:

At least a Diploma in Computer Systems / IT, with hands on experience in training and basic troubleshooting techniques of machine software and hardware. The incumbent should have Interest to develop professional skills in ICT.

Specialized Training/Professional Qualifications

• Customer Service
• Entrepreneurship
• Sales and Marketing
• Certificate in Computer Studies

Other competencies:

• Must possess good facilitation/training skills.
• Should be able to work independently without supervision and to be self-motivated
• Good interpersonal skills with ability to build harmonious relationships with students.
• Must have developed good intercultural orientation and strong public relations skills.
• Have knowledge working with children in poor conditions.
• Must have registered with TVET
• Must have a Technical Teacher Training Certificate

Job experience:

At least two (2) years relevant experience as an Instructor.