Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills.
Through our top quality teachers, to our intensive curriculum we are creating world-class developers i...
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Systems: Optimising student recruitment and admissions systems while ensuring accurate data flows from enquiry to enrollment.
Stakeholder & Team Management: Managing the conversions team through developing and improving their performance and competence & stakeholders through relevant communication to boost collaborative efforts.
Data and reporting: Giving the organization visibility into progress against targets will be a key
responsibility in this role. Analyzing the dashboard promptly and preparing
and submitting monthly, quarterly, and annual reports will be key to measuring our progress against the team's key objectives.
Leading admissions: Managing the admissions sales process, collaborating with various teams to ensure a sustained pipeline for recruitment
Documentation: Documenting systems, processes, and standards for knowledge transfer
Responsibilities
Run and manage admission sales for Moringa B2C Products.
Meet all school admissions targets for each class.
Build and refine strong team systems and processes.
Train and manage other Admissions Associates and Assistants, develop their quarterly goals, and ensure they receive the necessary training to be able to fulfill the demands of their role
Oversee and manage data and information related to profiles of prospective students, from the inquiry calls to the steps taken up for follow-up.
Guide prospective students on the requirements of essential documents that need to be attached, courses, and potential career outcomes.
Provide outstanding customer service to the prospective students as well as the current students
Innovate around our admissions process and encourage more people to join Moringa School.
Collaborate closely with the Marketing team to refine lead generation for ideal profiles to optimize marketing efforts.
Collaborate with the Finance team to ensure correct billing for enrolled students
Support the onboarding process to ensure a smooth transition from enrollment to classroom
Daily reporting on enrollment numbers against targets while analyzing trends
Come up with strategies to continuously improve the conversion rate across the different products
Key Competencies
Strong data analysis skills.
Stakeholder Management
Driving Process Improvement
Superb time management and detail orientation
People Skills
Tech Savvy
Qualifications
4+ years of experience working in a similar sales role with strong analytical skills.
Experience in building and implementing Sales systems
Excellent written and verbal communication skills
Customer service experience
Familiarity with and experience using ERP and/or CRM tools, e.g, Salesforce and Analysis Tools such as Tableau & Excel.
Experience / Exposure to start-up culture is preferred
Worked in Education Management organizations before is an added advantage
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