The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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Ensure safety and security of guests, colleagues and property is strictly maintained
Monitor the entry and departure of colleagues, visitors and other persons to guard against theft and maintain security of the premises by signing in and out
Ensure proper communication of the department operations are maintained, through hand held radios and phones
Enforce policies and procedures as outlined in the security department as per the Fairmont standards
Ensure all lost and found items are registered and handed over to the Assistant Security Manager for safe keeping.
Communicate with the management for authorization of visitors without appointment
Escort guests to their destination and offer help where necessary
Ensure all items taken out of the Hotel for repair are returned, listed in daily duly gate pass standards.
Qualifications
At least three years experience in hospitality Industry an added advantage
Ex Police or military background
Certification in CPR First Aid required
Must posses a professional presentation
Computer literate in Microsoft window applications required
Valid certificate of Good Conduct
University/College degree in a related discipline preferred
Ability to work cohesively with fellow colleagues as part of a team
Strong interpersonal and problem solving
Ability to focus attention to gusts needs, remaining calm and courteous at all times
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