Senior Assistant Office Administrator at Policyholders Compensation Fund

DEPARTMENT/SECTION
Corporate Services Department
GRADE/LEVEL
PCF 7
IMMEDIATE SUPERVISOR
Manager, Human Resources & Administration
 

PURPOSE OF THE JOB (JOB SUMMARY)

Responsible for providing effective administrative, public relations, secretarial and support services.

DUTIES AND RESPONSIBILITIES

Specific duties and responsibilities at this level will entail:

• Coordinating meeting and appointment schedules;
• Recording dictation in shorthand and transcribing it in typewritten form;
• Using e-office to research and process data;
• Operating office equipment,
• Attending to visitors/clients;
• Handling telephone calls;
• Handling customer inquiries and complaints;
• Coordinating meeting and appointment schedules;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents, including classified materials;
• Ensuring security, integrity and confidentiality of data;
• Establishing and monitoring procedures for record keeping of correspondence and file movements;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence;
• Managing office protocol and etiquette;
• Managing petty cash and any other office administrative services that may be assigned; and
• Assessing performance, mentoring and coaching of staff under the Officer’s purview.

REQUIREMENTS FOR APPOINTMENT

For appointment to this grade, a candidate must have:

• Diploma in Secretarial Studies, Business and Office Management or its equivalent qualification from a recognized and accredited institution;
• Supervisory Skills Development course lasting not less than two weeks;
• Shown merit and ability as reflected in work performance and results;
• Proficiency in Computer Applications.
• At least six (6) years relevant experience.

Terms of Offer:

An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the successful candidate. Successful candidates in job grades PCF2 and PCF3 will be engaged on a five (5) years contractrenewable based on performance.