Senior Director, Clinical Services at Moi Teaching & Referral Hospital

Duties and Responsibilities of the Senior Director, Clinical Services entails:

• Providing strategic leadership that ensures delivery of specialized quality health care services;  
• Formulating and reviewing Policies, Procedures, Professional Standards and Ethics governing medical practice in the Clinical Services; 
• Establishing strategic partnerships and collaboration with stakeholders in Clinical Referral, Clinical Research and Training in the process of developing, implementing and interpreting policies, programmes and activities in clinical services; 
• Promoting Research, Innovation, and Technology transfer in the provision of Clinical Services at MTRH;
• Ensuring proper management, utilization and accountability of all the Hospital’s resources; 
• Developing resource mobilization strategy to support provision of Clinical and Administrative services; 
• Ensuring prudent resource management, utilization and compliance;
• Ensuring maintenance of accurate and up to date database of all clinical assets including research projects and intellectual properties;
• Co-ordinating activities and operations of the Hospital's Clinical Services and Programs;
• Ensuring quality appropriate delivery of clinical referral research and training activities at the hospital and advise the Chief Executive Officer on the same;
• Reviewing patient complaints and ensuring a satisfactory resolution thereof with proper corrective and preventive actions;
• Following up on mitigation and suggested systematic changes within the clinical services in the hospital;
• Overseeing and ensuring the monitoring and evaluation of performance of clinical services in the hospital; 
• Guiding and setting standards in the provision of services in both Clinical and Community Health practices; 
• Liaising with agencies in the health sector for the support, expansion, maintenance and streamlining of the hospital’s health services along the national health policy guidelines; 
• Developing intervention activities and programs for training health professionals in community health and health management in the hospital;
• Participating in the formulation of National Health Planning;
• Coordinating capacity development and performance management for clinical staff;
• Ensuring adherence to health standards and guidelines;
• Ensuring full implementation of productivity mainstreaming;
• Implementing ISO 9001:2015 Quality Management System; ISO 27001:2018 Information Security Management System, ISO 45001:2018 Occupational Health and Safety Management System and ISO 15189:2012 medical laboratory standard;
• Coordinating and setting Standards of Operations in Theatres, Intensive Care Unit (ICU), Cardiac Care Unit (CCU), High Dependency Unit (HDU), Emergency Department, Wards, Clinics and Outpatient units.

Job Specifications

For appointment to this grade, a candidate must have:

• A minimum period of fifteen (15) years relevant work experience with at least ten (10) years’ experience in Senior Management position.
• Bachelors of Medicine and Bachelor of Surgery (M.B.Ch.B) degree from an institution recognized by Medical Practitioners and Dentists Board.
• Master’s degree in any of the following disciplines; Medicine, Anesthesia, Cardiothoracic Surgery; Dermatology, Ear, Nose and Throat, Otorhinolaryngology, Family Medicine, General Surgery, Geriatrics, Internal Medicine, Microbiology, Neurosurgery, Obstetrics and Gynaecology, Occupational Medicine, Ophthalmology, Orthopedic Surgery, Pediatrics and Child Health, Palliative Medicine, Pathology, Plastic and Reconstructive Surgery, Psychiatry, Public Health, Radiology, Health Systems Management, Health Economics, Health Informatics, Epidemiology, Global Health Policy, Public Health Microbiology and Emerging Infectious Diseases, Biostatistics or equivalent qualification from an institution recognized by the Medical Practitioners and Dentists Board.
• Sub Specialization in any of the following fields will be an added advantage: Medicine, Anesthesia, Cardiothoracic Surgery; Dermatology, Ear, Nose and Throat, Otorhinolaryngology, Family Medicine, General Surgery, Geriatrics, Internal Medicine, Microbiology, Neurosurgery, Obstetrics and Gynaecology, Occupational Medicine, Ophthalmology, Orthopedic Surgery, Pediatrics and Child Health, Palliative Medicine, Pathology, Plastic and Reconstructive Surgery, Psychiatry, Public Health, Radiology, Health Systems Management, Health Economics, Health Informatics, Epidemiology, Global Health Policy, Public Health Microbiology and Emerging Infectious Diseases, Biostatistics or equivalent qualification from an institution recognized by the Medical Practitioners and Dentists Board and/or any other relevant regulatory body.
• Registration Certificate by the Medical Practitioners and Dentists Board.
• Valid practising license from Medical Practitioners and Dentists Board.
• Specialist recognition certificate from the Medical Practitioners’ and Dentist Board.
• Retention in the Medical Practitioners and Dentist Board register.
• Leadership/Management course lasting not less than six (6) weeks from a recognized institution.
• Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya, 2010.
• Proficiency in computer applications skills. 
• Demonstrated high professional competence and administrative capability.

Competencies

• Resource management skills.
• Managing performance and Driving for outcomes.
• Establishing strategic directions.
• Visionary/Leading change.
• Building organizational capability.
• Policy development.
• Influencing persuasion and negotiation.
• Effective communication skills. 
• Policy and strategic implementation.
• Delivery on quality results.