Senior Product Manager - Retention at M-KOPA Solar

• We are looking for a Senior Product Manager to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers.
• We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!

In this role, you would be responsible for:

• Owning the strategic direction and evolution of critical engineering systems and business processes
• Working with engineers to drive continuous improvement in our systems’ capabilities
• Partnering with data scientists and analysts to understand user needs and implement novel methodologies
• Getting feedback from customers and customer care teams to understand customer pain points
• Analyzing data to understand the largest areas of opportunity for further improvements

Your application should demonstrate:

• 5+ years of product management experience
• Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
• Proven ability in solving technical and/or analytical problems
• Ability to work with diverse, distributed teams across multiple countries
• Strong interpersonal, communication, and collaboration skills
• Experience in data-driven decision making and strategy development
• Experience with agile methodologies and cross-functional team leadership
• Nice to have: Experience with data science models