Senior Technical Officer - Communications & Knowledge Management at LVCT Health

Job purpose

The overall goal of this position is to provide strategic leadership, direction, and oversight for USAID Stawisha Pwani's communications. The Senior Technical Officer – Communications & Knowledge Management (STO-CKM) will be responsible for planning, developing, and implementing the project's communication strategy. Additionally, the STO-CKM will lead or support the creation of technical and institutional communication materials. The role also includes supporting both internal and external communications across USAID Stawisha Pwani, including supporting the smooth, efficient management and growth of LVCT Health’s documentation, communication, and dissemination effort.

Key Tasks & Responsibilities:

• Research and develop a thorough understanding of the industry in which the project operates, providing leadership in expanding USAID Stawisha Pwani’s communications.
• Develop and update the USAID Stawisha Pwani Communications Strategy.
• Create a work plan for implementing the communication strategy.
• Develop plans for producing technical communication and institutional documents, including DVDs.
• Coordinate the project’s external and internal communications.
• Serve as the media liaison for USAID Stawisha Pwani in liaison with the CKM Manager.
• Write, edit, and oversee the production and dissemination of the project’s quarterly and annual publications.
• Translate project information into formats suitable for various target audiences, including writing research for non-technical audiences.
• Assist in managing LVCT Health’s website by regularly updating content relevant to the USAID Stawisha Pwani project, partners, and the public.
• Ensure timely communication and dissemination of materials to target audiences.
• Promote project programs, advocacy, and campaigns through media opportunities and support awareness creation.
• Prepare media briefs, press releases, information packs, and organize media and dissemination events.
• Support with editing, layout, and formatting of newsletters, policy briefs, and other communication materials to meet editorial standards.
• Provide communication support for USAID Stawisha Pwani events and overall program work.
• Mentor Communications & Knowledge Management Assistants/Interns.

Required Qualifications, Skills, and Experience

• Bachelor’s Degree or equivalent experience in organizational development, learning, knowledge management, international development, or a related field.
• At least 8 years of experience in designing and implementing learning activities with partners and clients, with a solid understanding of adult learning principles, learning styles, and effective data/information presentation techniques.
• Proven experience managing knowledge-sharing events such as monthly seminars/webinars, workshops, conferences, and peer learning sessions.
• Extensive experience in global health and/or international development; field experience is preferred.
• At least three years of experience working with a USG-funded organization, with specific experience interacting with US Government agencies (especially USAID).
• Demonstrated expertise in developing and implementing knowledge management and strategic communication plans, as well as creating technical products and communication materials.
• Excellent writing, editing, and analytical skills.
• Experience in developing website concepts and architecture, with a strong understanding of information technology and its use in knowledge management and distribution.
• Fundamental understanding of information content and related issues.
• Proven ability to establish effective working relationships with stakeholders at all levels.
• Strong facilitation and interpersonal skills, with a track record of promoting multi-organizational collaboration.
• Familiarity with USAID’s Collaborating, Learning, and Adapting (CLA) approach, including key concepts in design and delivery