We are the "Network of Networks” that provides convergence and interoperability by enabling our partners to scale their digital payment strategies.
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Discuss prepaid program functionality with external partners to understand requirements
Maintain detailed understanding of API web services
Monthly reporting on deliverables to various levels of the organization
Create various business requirement documents that are organized and easy for the external partners to utilize during their integration setup, testing and app design
Participate in and assist quality assurance of applications
Provide recommendations and specifications to refine business processes, as needed, to achieve a positive impact
Track features and tasks in Jira software
Understand customer pain points and coordinate feedback to the product team
Collaborate with the product team to define evolving prepaid product requirements from partners
Assure compliance with Onafriq and Payment Card Industry policies, procedures, standards, and regulations.
Own and develop relationships with partners, working with them to optimize and enhance integrations
Assist with any other ad-hoc tasks as required to see through a prepaid program market launch
Essential Skills
Passionate about system design, consistency, and high-quality documentation
Knowledge in API web service fundamentals with experience using PostMan and SOAP UI; StopLight experience a bonus
Strong communication skills (oral and written)
Excellent presentation skills with the ability to share information in a meaningful way
Fast learner with strong problem-solving skills
Can work autonomously in a highly demanding and often ambiguous environment
Thrives in a diverse, collaborative environment involving different stakeholders and subject matter experts
Highly organised and able to prioritise work appropriately
Willing to take accountability for work produced
Comfortable working in a highly complex environment
Experience with technical projects
Pragmatic innovator; gets quick wins done while thinking big
Qualifications and Experience
Bachelor's degree in Business, Computer Science or related field
4+ years of direct work experience as a technical analyst, product analyst, or relevant technical experience
Demonstrated insight and experience in complex integration investigation
Passionate about system design, consistency, and high-quality documentation
Familiar with project management
Experience with technical projects, not necessarily software but pervious software experience will be a bonus.
Excellent customer service attitude, good communications skills (both verbal and written), good organizational skills and the ability to cope with and manage a constantly changing environment