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  • Posted: Nov 4, 2025
    Deadline: Nov 13, 2025
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  • Greenwheels's mission is to "make streets more liveable." We achieve this by offering a sustainable alternative to car ownership: with shared cars. In so doing, we create more space in cities and on our roads. And that is exactly what we've been doing for the past 25 years
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    Technical Support Associate

    What You'll Do:

    • Provide technical support to both customers and internal teams across multiple systems.
    • Troubleshoot and resolve software or system issues promptly and professionally.
    • Develop and maintain user training materials, documentation and process guides.
    • Assist in gathering and defining user requirements to improve system usability.
    • Collaborate with developers to escalate and resolve technical challenges.
    • Manage and prioritize support tickets using CRM and helpdesk tools.

    What We're Looking For:

    • 2-5 years of professional experience in technical support or a similar role.
    • Degree/Diploma in Computer Science, IT or a related field.
    • Hands-on experience with Zoho products (e.g., Zoho Desk, Zoho Billing).
    • Familiarity with call center systems and support workflows.
    • Strong documentation and user training development skills.
    • Excellent communication, problem-solving and analytical abilities.
    • Proven ability to manage multiple requests and meet deadlines effectively.

    Check how your CV aligns with this job

    Method of Application

    Send your CV to: [email protected]
    Subject Line: job titke
    Application Deadline: 13th November 2025

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