Temporary Assistant-Education Awareness and Certification at Capital Markets Authority (CMA)

Responsibilities:

• Assisting with all logistics and modalities of conducting physical and online forums.
• Assisting with investor protection interventions such as bulk SMS messaging, social media, and digitized content dissemination.
• Developing a revamped database of contacts and feedback on customer opinion pertaining to capital markets products and services.
• Creating content and utilizing social media platforms in reaching out to customers to help resolve issues and provide quick response to inquiries.
• Churning out capital markets product related content targeted to customer information and inquiries.
• Assisting with development of digitalized content on awareness.
• Conducting demand assessments and product reviews and make recommendations on existing legal framework, policies, procedures, and practices that will require review to enhance product uptake.
• Developing business intelligence reports to inform proposals on improvement in product uptake; and
• Undertaking any other assignments as assigned from time to time.

Minimum Qualifications and Experience:

• A Bachelor’s degree in any of the following courses: Finance, Communications, Economics, Business, or a related field.
• Basic computer skills
• At least one-year relevant experience

Key skills and Competencies:

• Display honesty, transparency, and integrity in all dealings
• Show initiative and meet all deadlines with high quality work
• Demonstrate good communication skills (written and oral) and teamwork
• Always dedicated to confidentiality.