Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
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MSME Portfolio Growth: Increase in the MSME loan portfolio by actively acquiring new clients and deepening relationships with existing ones.
Client Success & Retention: Improve the business health of MSME clients, measured by an increase in the number of returning clients, repeat business, and successful cross-selling of other financial products.
Portfolio Quality: Maintain a high-quality loan portfolio with a delinquency rate below 3% for loans over 30 days and zero for those under 30 days.
Digital Adoption: Drive the adoption of digital banking platforms, with a specific target for onboarding and active usage among your MSME client base.
Revenue Generation: Exceed revenue targets by effectively cross-selling the full range of bank products and services tailored to the needs of MSMEs.
KEY RESPONSIBILITIES
Actively market and generate new business by identifying and recruiting high-potential MSME clients. Serve as a trusted financial advisor, helping clients identify their needs and recommending suitable financial products and services to support their business growth.
Build and maintain strong, long-term relationships with clients through regular, proactive visits.
Prepare comprehensive and insightful credit appraisals and analyses for MSME clients. Present these to the Branch Credit Committee, focusing on the client's business potential and growth trajectory.
Conduct daily monitoring of the portfolio's quality, proactively instituting remedial actions to prevent delinquency. This includes regular follow-ups and working with clients to find solutions that protect both their business and the bank's assets.
Actively promote and support the adoption of the bank's digital platforms (e.g., Digi Cash, Internet Banking, USSD Code) to help MSMEs streamline their financial operations. Cross-sell other bank products, such as Bancassurance, to provide a comprehensive IFS solution.
Adhere strictly to all internal policies and regulatory requirements, including Anti-Money Laundering (AML), Know Your Customer (KYC), and Countering the Financing of Terrorism (CFT) policies. Ensure all client transactions are monitored for unusual activity and reported as required.
Education:
A business-related degree from a recognized university.
An accounts qualification up to Section 4 of the CPA exams.
A Master's degree. (Desired)
Experience:
At least 4 years of experience as a universal banker handling MSME loans.
A minimum of 3 years of hands-on lending experience.
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