The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with almost 300 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces industry-leading events such...
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Manage the workplace environment including H&S/Housekeeping checks, office supplies and delegating daily task lists to the onsite cleaner(s) and Workplace Coordinator
Work closely with the Landlord’s building team to ensure smooth running of the workspaces
Conduct and organise H&S activities including risk assessments and on-going health and safety training
Ensure business and legal compliance with policies and procedures at all times
Provide highest level of service standards to colleagues and visitors
Assist with and coordinate Service Desk tickets completing in a timely manner escalating where necessary
Work alongside wider team to manage FM & tech requirements
Set up meeting rooms/collaboration spaces as per requests
Assist with onboarding/off boarding processes including weekly inductions, security pass set-up, replacement cards and locker assignment
Manage and coordinate the purchase of office supplies, including stationery and kitchen items in line with storage
Prioritise sustainable suppliers and processes for all Workplace activities
Supervise and coordinate work of contractors to ensure minimum disruption to core activities
Update PPM schedules ensuring an auditable set of building service maintenance records that meets legal requirements
Coordinate the processes for organising maintenance and shutdowns ensuring any impact on GSMA activities are minimised
Co-ordinate with respective landlords/property managing agents to ensure any maintenance required by the landlord is carried out in a timely fashion
Liaise with building staff and external facilities/maintenance providers to obtains the correct RAM’s and work permits documentation for all activities
Maintain and update Workplace databases incl. preparation of access management data reports
Coordinate off site storage activities
Assist with post management, couriers and deliveries
Collect and collate data including utilisation, access data, waste and energy use
Assist with relocations and refurbishments; working closely with the respective Workplaces Services Business Partner and managers for the location
Communicate regularly with colleagues on workplace changes and news, and produce/update relevant workplace signage and posters
Regularly review workspace for improvements and make suggestions for changes to enhance colleagues’ experience
Work closely with wider team on projects to improve the workspace
Provide assistance with company-wide events incl. D, E & I initiatives
Use initiative to identify new and innovative solutions to team challenges
Adhoc activities as required by Workplace Services Business Partner
Travel to and/or management of global offices as required
About You
You will have an IOSH qualification or be working towards a NEBOSH
You will be Health, Safety, Wellbeing and Compliance conscious
You will have demonstrable experience of working alongside a team to improve workplace processes and experience
You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities
You are a great communicator, capable of maintaining and building strong relationships
You show up with curiosity, and have a track record of creative problem solving to get things done at pace
You have awareness and knowledge of H&S legislation and latest workplace trends
You are IT confident with a high level of literacy
You are approachable, personable, and foster an inclusive and open environment that encourages feedback
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