Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
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DUTIES & RESPONSIBILITIES:
Quality Assurance:
- Comply with relevant housekeeping and general SOP
- Report incidents within 12 hours post incident.
Operations
- Clean received stock of any dust and contamination
- Clean warehouse floor, racks and stock
- Clean washrooms, reception area and offices
- Serve tea and refreshments to RDC Visitors
- Participate in the implementation of departmental and site EMS objectives
- Maintain cleaning supplies
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- KCPE or KCSE Certificates
- Attention to detail
- Excellent Communication skills
- Ability to work in a team environment
- Ability to work independently with minimal supervision
go to method of application »
DUTIES & RESPONSIBILITIES:
Quality Assurance:
- Comply with relevant housekeeping and general SOP
- Report incidents within 12 hours post incident.
Operations
- Clean received stock of any dust and contamination
- Clean warehouse floor, racks and stock
- Clean washrooms, reception area and offices
- Serve tea and refreshments to RDC Visitors
- Participate in the implementation of departmental and site EMS objectives
- Maintain cleaning supplies
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- KCPE or KCSE Certificates
- Attention to detail
- Excellent Communication skills
- Ability to work in a team environment
- Ability to work independently with minimal supervision
go to method of application »
Effectively and efficiently coordinate all Import and Export shipments Customs clearance and handling at various customs clearance points including JKIA (Jomo Kenyatta International Airport), ICD (Inland Container Depot), Container Freight Stations, Border points etc. Professionally support the logistics functions in compliance with clients, customs and all regulatory authorities’ requirements.
DUTIES & RESPONSIBILITIES:
Regulatory Compliance:
- Compliance with Customs and local authorities’ requirements for imports/exports handling of shipments including but not limited to:
- Ensuring 100% compliance of shipment documents as per regulatory requirements.
- Follow up on processing of customs entries and ensuring close follow up until they are released.
- Proper Handling and accountability of all import and export documents.
- Generate clearance documents for customs clearance
Quality Assurance
- Work jointly with the team to implement exports / imports SOPs
- Maintain exports/ imports records
- Maintain allocated documents as per approved Import / Export SOP
Operations Management
- Collect documents from all handling sheds at the ports (JKIA and ICD)
- Capture IDFs, Imports and Exports entries in customs system
- Follow up of customs approval and releases of Imports and Export entries
- Manage parcels, documents, and letters as per delivery instructions, ensuring signatures are obtained as per receipts and deliveries effected.
- Dispatch all internal and external imports and exports documentation within scheduled timelines
- Engage with inspection authorities to ensure timely inspection
- Proper handling and accountability of all shipment documents.
- Liaise with all regulatory authorities at the ports (JKIA and ICD) to ensure expedited shipment clearance and release.
- Communicate to Imperial shipment collection form airport upon release by customs.
- Participate in the implementation of departmental and site EMS objectives
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- A Certification in either Customs Administration, freight forwarding, business management, clearing & forwarding
- East Africa Customs Freight Forwarding Practicing Certificate (EACFFPC) is an added advantage
- Clearing and forwarding working experience – Minimum 2 years
- Analytical skills, attention to detail
- Excellent Communication skills
- Decision–making, problem-solving, creativity
- Analytical skills, attention to detail
- Ability to work in a team environment
- Ability to work independently with minimal supervision
go to method of application »
Is responsible for moving goods from different storage areas to loading areas for deliveries. Unloading consignments and safely relocating the goods to their designated storage areas. Ensuring that forklift driving areas are free from spills or obstructions. Ensures that goods and materials are processed and handled correctly in the warehouse, facilitating their movement from receipt to delivery while maintaining the integrity and quality of the products.
DUTIES & RESPONSIBILITIES:
Operational activities
- Loading and unloading goods from delivery trucks or containers.
- Sorting, checking, documentation and put away of incoming products.
- Transfer products within the various sections of the warehouse and Put away products accurately into storage bins as directed by put away tasks
- Utilizes radio frequency (RF) scanning equipment to track inventory
- Labelling goods stored in the warehouse for easy inventory tracking and retrieval.
- Label products and/or orders as per instructions.
- Maintain assigned warehouse area and equipment
- Inspecting inventory for damages and reporting these to management.
- Picking, packing, staging and dispatching outgoing goods.
- Pick products from the correct bins as directed by picking tasks and accurate checking of picked orders
- Maintaining inventory control, ensuring no discrepancies in stock levels.
- Operating warehouse machinery such as pallet hand jacks safely.
- Ensuring the warehouse environment remains clean, tidy, and safe.
- Conducting regular inventory counts and reporting any stock issues or discrepancies to the warehouse supervisors.
- Carry out VAS activities and re-packing of export
- Generate activity reports
- Ensure loading of staged orders as per schedule and route plan
- Validate shipment accuracy, including courier waybills and customer instructions.
- Coordinate urgent dispatch requests with Supervisors
Maintenance of Safety, Health, Environment and Quality Assurance (SHEQ)
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others as per standard operating procedures
- Keep areas of work clean and tidy to ensure operational efficiency
- Generate records for assigned rack and equipment
- Participate in SOP and other scheduled trainings.
- Ensure punctuality in reporting and execution of assigned tasks
- Report near misses and safety hazards, exercise stop work authority
Communication, Coordination, and Team Collaboration
- Effective communication and timely escalation
- Ensure respectful behavior toward all individuals
- Achieve set goals and KPI’s.
- Share information, processes and knowledge openly
- Active participation in continuous improvement initiatives
- Help the warehouse grow through better teamwork and smart solutions.
- Drive progress by working smarter and supporting each other.
Maintenance of Environmental Management System
- Support departmental EMS objectives through responsible resource usage and waste management.
- Ensure accurate reporting of environmental data and compliance with sustainability targets.
Material Handling Equipment Management
- Ensure safe operation of all MHE including forklifts, pallet jacks, and conveyors.
- Implement preventive maintenance schedules and coordinate repairs to minimize equipment downtime.
- Maintain equipment logs and ensure compliance with safety and operational standard
Report
- Generate MHE inspection report, service hours and any other MHE related issues
- Generate activity report
Other Duties and Responsibilities:
- As defined by Management from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Form four education or equivalent
- Warehouse operations training and experience
- Analytical skills, attention to detail
- Ability to work in a team environment
- Forklift/ Reach truck operations as applicable with valid driving licence (Class G endorsement)
go to method of application »
DUTIES & RESPONSIBILITIES:
Operations
- Carry out the opening of shipment files including allocating a shipment file number, establish and obtain
- landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the
- shipping line invoice are in accordance with buying rates.
- Receive shipment pre-alert documents and Quality Control (QC) for completeness, correctness, validity and
- any other relevant parameter
- Ensure all documentation including confirmation of the shipment details are obtained and is provided to the
- clearing department and that the consignee has been appropriately notified and status report updated.
- Gather cargo and origination information, buying and selling rates from the relevant office and finalise,
- agree, and arrange the shipping method with the client and international offices.
- Facilitate a responsive turnaround time and internal handover of documents by monitoring cargo arrival
- against the bookings with the shipping lines or Airlines and ensuring order / indent facilitation.
- Monitor and track success of services and nature of failures to ensure continuous development within Operations.
- Custodian of ensuring all shipments are cleared, released and delivered withing stipulated time frames.
- Remain abreast of a variety of geographic landscape to offer informed guidance to clients and stakeholders (internal and external documentation as per customer requirements.
- Coordinate preparation, issuance, transmission & filing of relevant transport documents such as Road
- Consignment Notes, weighbridge receipt and PODs’.
- Reconciliation of delivered shipment i.e.. loaded vs delivered quantities against the shipping documents to identify variances, thereafter, addressing such variances according to set procedures & contract provisions
Operational Finance
- Ensure all accruals for the individual shipments are captured and accurate in the month of the revenue
- recognition of the file. Any demurrage /detention/storage should be accrued for prior to actual invoices
- being received.
- Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipments
- from indent, to P.O.D. and invoice payment.
- Obtain completed clearing instruction from the client and timeously advise the clearing agent/client to
- forward original bill of landing to handover file to entries for further processing. Controller must verify
- information on BL/ HBL / AWB against the information on Invoice and Packing list and any other supporting
- documents such as permits / certificates prior to submission to Customs clearing team.
- Work towards ensuring invoice to client is similarly aligned to the estimate that was issued before business
- was acquired.
- Ensure all anticipated or forecasted accruals are captured for invoicing purposes noting of the nature of
- shipment and geographic landscape.
- Drive the timeous issuing of invoices to client with the relevant stakeholders (Finance team, GSC etc)
Client Engagement
- Proactively Interact with clients to keep them informed by notifying them of the arrival, clearance, dispatch & loading/offloading of shipments and provide general assistance to Controllers in respect of updating the relevant systems with respective milestones.
- Coordinate shipments end to end and acting as a contact person for the client by updating them throughout
- the product shipment lifecycle.
- Drive client retention by ensuring operational efficiency and excellent communication to client and internal and external stakeholder within Operations.
- Minimize client escalation by addressing all issues client raises and seek support when required from the relevant stakeholder to ensure client satisfaction.
- Offer the client the best solution by working with the product, pricing and procurement team in solution development.
- Establish and develop strongly valued relationships with all carriers, agents and internal and external
- customers with the purpose of increasing confidence in and the reputation of the business driving brand awareness and loyalty.
- Ensure all client queries / complaints are resolved timeously and, in a manner, which satisfies the query / complaint.
- Custodian for ensuring the client KPIs are met and achieved.
Compliance
- Ensure that all activities in the area of responsibility are compliant with company specific regulations and aligned with Global SOPS and Business Rules
- First point of contact for the client on customs queries and work with the subject matter experts in addressing the client queries.
- Work with the customs team and revenue authority office during document compilation to ensure all required documents submitted and compliances are met before shipment arrives.
- Critically engage with the Revenue authority around tariffs and pricing to ensure alignment with in-county legislation and adherence to compliance practices.
- Daily / Monthly / Weekly reporting which include but are not limited to Exception reporting / Unbilled reports/ Volume reports / Status reports/ WIPS and ACCRUALS).
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Minimum Diploma in Supply Chain, Logistics, Transport Management, Port Operations or equivalent with a minimum experience of 3years.
- Customs Clearance accreditation – is an added advantage.
- Freight Forwarding certificate
- Excellent Communication skills
- Decision–making, problem-solving, creativity
- Analytical skills, attention to detail
- Ability to interact at a high level with clients, senior management, and authorities
- Ability to work in a team environment
go to method of application »
DUTIES & RESPONSIBILITIES:
Operational activities
- Loading and unloading goods from delivery trucks or containers.
- Sorting, checking, documentation and put aways of incoming products.
- Transfer products within the various sections of the warehouse and Put away products accurately into storage bins as directed by put away tasks
- Utilizes radio frequency (RF) scanning equipment to track inventory
- Labelling goods stored in the warehouse for easy inventory tracking and retrieval.
- Label products and/or orders as per instructions.
- Maintain assigned warehouse area and equipment
- Inspecting inventory for damages and reporting these to management.
- Picking, packing, staging and dispatching outgoing goods.
- Pick products from the correct bins as directed by picking tasks and accurate checking of picked orders
- Maintaining inventory control, ensuring no discrepancies in stock levels.
- Operating warehouse machinery such as pallet hand jacks safely.
- Ensuring the warehouse environment remains clean, tidy, and safe.
- Conducting regular inventory counts and reporting any stock issues or discrepancies to the warehouse supervisors.
- Carry out VAS activities and re-packing of export
- Generate activity reports
- Ensure loading of staged orders as per schedule and route plan
- Validate shipment accuracy, including courier waybills and customer instructions.
- Coordinate urgent dispatch requests with Supervisors.
Maintenance of Safety, Health, Environment and Quality Assurance (SHEQ)
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others as per standard operating procedures
- Keep areas of work clean and tidy to ensure operational efficiency
- Generate records for assigned rack and equipment
- Participate in SOP and other scheduled trainings.
- Ensure punctuality in reporting and execution of assigned tasks
- Report near misses and safety hazards, exercise stop work authority
Communication, Coordination, and Team Collaboration
- Effective communication and timely escalation
- Ensure respectful behaviour toward all individuals
- Achieve set goals and KPI’s.
- Share information, processes and knowledge openly
- Active participation in continuous improvement initiatives
- Help the warehouse grow through better teamwork and smart solutions.
- Drive progress by working smarter and supporting each other.
Maintenance of Environmental Management System
- Support departmental EMS objectives through responsible resource usage and waste management.
- Ensure accurate reporting of environmental data and compliance with sustainability targets.
Other Duties and Responsibilities:
- As defined by Management from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Certificate in business related courses or equivalent
- Form four education or equivalent
- Warehouse operations training and experience
- Analytical skills, attention to detail
- Ability to work in a team environment
- MHE operations as applicable
go to method of application »
DUTIES & RESPONSIBILITIES:
Operational activities
- Loading and unloading goods from delivery trucks or containers.
- Sorting, checking, documentation and put aways of incoming products.
- Transfer products within the various sections of the warehouse and Put away products accurately into storage bins as directed by put away tasks
- Utilizes radio frequency (RF) scanning equipment to track inventory
- Labelling goods stored in the warehouse for easy inventory tracking and retrieval.
- Label products and/or orders as per instructions.
- Maintain assigned warehouse area and equipment
- Inspecting inventory for damages and reporting these to management.
- Picking, packing, staging and dispatching outgoing goods.
- Pick products from the correct bins as directed by picking tasks and accurate checking of picked orders
- Maintaining inventory control, ensuring no discrepancies in stock levels.
- Operating warehouse machinery such as pallet hand jacks safely.
- Ensuring the warehouse environment remains clean, tidy, and safe.
- Conducting regular inventory counts and reporting any stock issues or discrepancies to the warehouse supervisors.
- Carry out VAS activities and re-packing of export
- Generate activity reports
- Ensure loading of staged orders as per schedule and route plan
- Validate shipment accuracy, including courier waybills and customer instructions.
- Coordinate urgent dispatch requests with Supervisors.
Maintenance of Safety, Health, Environment and Quality Assurance (SHEQ)
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others as per standard operating procedures
- Keep areas of work clean and tidy to ensure operational efficiency
- Generate records for assigned rack and equipment
- Participate in SOP and other scheduled trainings.
- Ensure punctuality in reporting and execution of assigned tasks
- Report near misses and safety hazards, exercise stop work authority
Communication, Coordination, and Team Collaboration
- Effective communication and timely escalation
- Ensure respectful behaviour toward all individuals
- Achieve set goals and KPI’s.
- Share information, processes and knowledge openly
- Active participation in continuous improvement initiatives
- Help the warehouse grow through better teamwork and smart solutions.
- Drive progress by working smarter and supporting each other.
Maintenance of Environmental Management System
- Support departmental EMS objectives through responsible resource usage and waste management.
- Ensure accurate reporting of environmental data and compliance with sustainability targets.
Other Duties and Responsibilities:
- As defined by Management from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Certificate in business related courses or equivalent
- Form four education or equivalent
- Warehouse operations training and experience
- Analytical skills, attention to detail
- Ability to work in a team environment
- MHE operations as applicable
go to method of application »
DUTIES & RESPONSIBILITIES:
Operational activities
- Loading and unloading goods from delivery trucks or containers.
- Sorting, checking, documentation and put aways of incoming products.
- Transfer products within the various sections of the warehouse and Put away products accurately into storage bins as directed by put away tasks
- Utilizes radio frequency (RF) scanning equipment to track inventory
- Labelling goods stored in the warehouse for easy inventory tracking and retrieval.
- Label products and/or orders as per instructions.
- Maintain assigned warehouse area and equipment
- Inspecting inventory for damages and reporting these to management.
- Picking, packing, staging and dispatching outgoing goods.
- Pick products from the correct bins as directed by picking tasks and accurate checking of picked orders
- Maintaining inventory control, ensuring no discrepancies in stock levels.
- Operating warehouse machinery such as pallet hand jacks safely.
- Ensuring the warehouse environment remains clean, tidy, and safe.
- Conducting regular inventory counts and reporting any stock issues or discrepancies to the warehouse supervisors.
- Carry out VAS activities and re-packing of export
- Generate activity reports
- Ensure loading of staged orders as per schedule and route plan
- Validate shipment accuracy, including courier waybills and customer instructions.
- Coordinate urgent dispatch requests with Supervisors.
Maintenance of Safety, Health, Environment and Quality Assurance (SHEQ)
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others as per standard operating procedures
- Keep areas of work clean and tidy to ensure operational efficiency
- Generate records for assigned rack and equipment
- Participate in SOP and other scheduled trainings.
- Ensure punctuality in reporting and execution of assigned tasks
- Report near misses and safety hazards, exercise stop work authority
Communication, Coordination, and Team Collaboration
- Effective communication and timely escalation
- Ensure respectful behaviour toward all individuals
- Achieve set goals and KPI’s.
- Share information, processes and knowledge openly
- Active participation in continuous improvement initiatives
- Help the warehouse grow through better teamwork and smart solutions.
- Drive progress by working smarter and supporting each other.
Maintenance of Environmental Management System
- Support departmental EMS objectives through responsible resource usage and waste management.
- Ensure accurate reporting of environmental data and compliance with sustainability targets.
Other Duties and Responsibilities:
- As defined by Management from time to time
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Certificate in business related courses or equivalent
- Form four education or equivalent
- Warehouse operations training and experience
- Analytical skills, attention to detail
- Ability to work in a team environment
- MHE operations as applicable
Method of Application
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