Job Opportunities at Ital Global

Objective:

• The HR Assistant is responsible for supporting the human resources department in various tasks related to employee recruitment, onboarding, payroll, benefits administration, and compliance with labor laws. This role is critical in ensuring that the supermarket maintains a smooth and productive work environment, handling HR-related matters with discretion, efficiency, and professionalism.

Qualifications and Requirements

• Diploma or degree in Human Resource Management, Project Management or a related field.
• 1-2 years of experience in factory staff supervision or a similar role.
• In-depth knowledge of Kenyan labour laws and HR practices.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong interpersonal and problem-solving skills.
• Ability to multitask and manage priorities in a fast-paced environment.

Key Responsibilities and Duties

Recruitment and Staffing:

• Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
• Coordinate job offers and assist with the onboarding process for new hires (including paperwork, orientation, and training schedules).

Employee Records Management:

• Maintain accurate employee records, including personal details, job titles, and compensation data.
• Update employee files with relevant information (such as performance reviews, promotions, or disciplinary actions).

Payroll and Benefits Administration:

• Assist with payroll processing, ensuring that employee hours are logged accurately and payroll is distributed timely.
• Help manage employee benefits, including health insurance, retirement plans, and other perks.

Employee Relations:

• Assist in handling employee queries related to workplace policies, benefits, and other HR matters.
• Address minor employee complaints and escalate issues to the Head of HR when necessary.

Training and Development:

• Assist with organizing training sessions or workshops for employees on topics such as customer service, health & safety, or product knowledge.
• Help track employee training and development progress.

Compliance and Legal Documentation:

• Ensure all employee paperwork is compliant with relevant labor laws, including tax forms, contracts, and non-disclosure agreements.
• Help monitor compliance with health and safety standards within the supermarket.

General HR Support:

• Maintain HR files, handle employee inquiries, and assist with day-to-day HR activities.
• Coordinate employee performance reviews and assist with performance management tasks.

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About the Client:

• Our client in the hospitality industry, is looking for a candidate to join their team as a PASTRY CHEF to handle production and quality for our client’s bakeries in accordance with approved standards and company guidelines.

Summary of Duties and Responsibilities.

• Prepare a wide variety of goods such as cakes, cookies, pies, bread, donut
• Create new and exciting desserts to renew our menus and engage the interest of customers
• Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
• Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
• Check quality of material and condition of equipment and devices used for cooking
• Identify staffing needs and help recruit and train personnel
• Maintain a lean and orderly cooking station and adhere to health and safety standardsd

Key Qualifications

• Diploma / Certificate in Food Production or related area.
• At least 2 years in pastry production.
• Valid Food handlers certificate.
• Knowledge in HACCP.
• Diploma/certificate in pastry production preferred.

Competencies and Skills:

• Excellent record in kitchen operations and procedures.
• Ability to calculate profit margins.
• Well-versed in preparing food items consistently while adhering to recipe standards.
• Track record of working efficiently in a fast-paced environment.
• Self-motivated and takes own initiative.
• Excellent communication skills
• Strong Customer Service Skills
• Must be a team player with strong work ethics.

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Objective:

• As Supermarket Administrator, you will manage and coordinate the daily operations of the Kitchen, Store, Bakery, Invoicing, and Banking departments. Your role will involve providing strategic leadership, optimizing operational processes, ensuring compliance with company policies, and fostering collaboration across departments to meet organizational objectives. You will also serve as the primary link between departmental teams and the Director.

Qualifications and Requirements

• Be a holder of a Degree/diploma, preferably in business administration, management, retail management, or a related field.
• 1-2 years’ experience in a supermarket or retail environment, with a focus on administration, management, or operations.
• Experience in supervising staff, managing inventory, and overseeing daily operations of a supermarket or retail store.
• Some knowledge of handling budgets, pricing, or profit margins may be important.
• Proficient with Microsoft Office.

Competencies and Skills

• Good work ethic.
• Leadership skills.
• Strong Communication and Interpersonal Skills.
• Sound and strong decision making skills.
• Excellent Conflict Management and problem solving skills.
• Ability to solve tough problems.
• The ability to handle pressure and meet deadlines.
• Skill in prioritizing, planning and superb organizational skills.
• Excellent time management skills.
• Attention to Detail.

Key Responsibilities and Duties

• Coordinate daily administrative activities to ensure that all departments operate seamlessly. Assist with the scheduling of meetings, store activities, and cross-department collaborations to optimize efficiency.
• Serve as the primary communication point for internal and external correspondence. Relay important information to relevant departments and respond promptly to inquiries from staff, customers, and suppliers.
• Maintain and update store records, including inventory logs, supplier details, staff attendance, and other key documentation. Ensure that records are accurate, well-organized, and accessible for reporting and compliance purposes.
• Monitor store supplies and stationery to ensure sufficient stock levels are maintained. Coordinate procurement activities and liaise with suppliers to ensure timely deliveries and adherence to purchase agreements.
• Ensure the store\'s administrative processes comply with internal policies and external regulations. Maintain organized and complete documentation for audits and inspections.
• Manage staff rosters in collaboration with department heads to ensure adequate coverage during peak and off-peak periods. Monitor staff attendance and address scheduling conflicts promptly.
• Assist store staff by addressing administrative needs, resolving queries, and providing the necessary tools and resources for their roles. Support on-boarding processes for new employees by ensuring proper documentation and orientation coordination.
• Generate daily, weekly, and monthly reports on store operations, sales, and inventory.
• Address and resolve administrative challenges, supplier issues, and staff concerns efficiently to maintain smooth store operations. Collaborate with the Store supervisor to escalate and resolve complex issues.
• Ensure the cleanliness, safety, and organization of office spaces and store facilities. Coordinate maintenance activities and report any repairs needed to the appropriate service providers.
• Handle escalated customer complaints related to administrative or operational matters. Work to resolve issues efficiently while maintaining a professional and customer-focused approach.
• Maintain an efficient and organized filing system, both physical and digital, for store-related documents. Ensure documents are up to date and easily retrievable when needed.