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    • Operations Manager at Beaumont People

    Posted: Oct 26, 2020
    Deadline: Not specified
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    Operations Manager

    Our client is a leader within the fundraising industry, providing outstanding telephone fundraising for some of the most purposeful campaigns on behalf of charities across Australia and New Zealand. You will be leading a successful fundraising team, who have raised millions of dollars for incredible causes.

    Your Responsibilities Will Include

    • Lead 3 x Team Leaders (Contact Centre), Sales and Operations team
    • Coach, develop, mentor and manage the team maintaining their reputation for outstanding service and high quality fundraising
    • Manage multiple campaigns at one time
    • Collaborate with the senior management team to execute contact centre strategies and strategies for the business
    • Head of implementing and organising company processes and procedures
    • Implement training and development programs
    • Conduct regular performance reviews and quarterly appraisals
    • Be part of the recruitment process, onboarding skilled fundraisers
    • Rostering and scheduling

    You will have:

    • Proven Contact Centre and Operations Leadership experience
    • Ability to multitask several projects at one time
    • Experience using: Contact Space, Trello, Xero
    • Proficient in Microsoft applications
    • Be a skilled communicator – both verbal and written
    • Be ethical, meaningful and honest

    What they will provide:

    • Opportunity to work on behalf of some incredible causes
    • Work within a collaborative and fun working environment
    • Ability to work with an organisation that trusts and empowers their employees
    • Salaries kept within market
    • Flexible work hours
    • Relaxed dress code

    Method of Application

    If You Have a Passion To Work With An Organisation That Helps Make a Difference In The World And Fit The Above Criteria, APPLY NOW Or You Can Contact Me Here
    [email protected]

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