Vacancies at Avenue Healthcare

Job Objective/Purpose

• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies when required
• Participation in daily/weekly/monthly department meetings as required.
• Conduct timely ward rounds and patient reviews when required.
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the OPD/Hospital Manager.
• Maintain a positive work attitude and foster teamwork.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth.
• Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
• Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.

Person Specification

•  Bachelor of Medicine and Bachelor of Surgery 
• A valid Kenya Medical Practitioners’ and Dentists Council Licence (KMPDC)
• Updated BLS, ACLS/ATLS certificate
• 3 years’ experience
• Strong interpersonal and communication skills
• Attention to detail
• Result Oriented

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Job Objective/Purpose

• To provide optimum levels of supplies while ensuring no stock-outs, by sourcing, placing orders and following up on timely deliveries. Obtain goods at the right quality, right quantity, right time and right price.

Key Responsibilities

• Receive and process requisitions from user department.
• Monitor and replenish stocks within the inventory centres in line with internal and external procurement standards and guidelines.
• Perform routine pricing negotiations with existing suppliers for the purchase of goods, seek cost reduction opportunities with new and existing suppliers.
• Assist in the identification of new suppliers and ensure due diligence is carried out for all new sources of supply.
• Undertake market surveys and marketing intelligence for purchasing decisions.
• Evaluate supplier performance and conduct monthly review of contract compliance with legal requirements and organizational policies.
• Monitoring stock holding
• Sourcing for stock items as requested by the end users, alternates and out of stocks.
• Oversee daily tracking of orders, follow up and ensure timely deliveries.
• Prepare and present monthly purchasing, savings, and inventory reports.
• Prepare and process documents for payment.
• Ensure proper filing and keeping of records.

Person Specification

• Diploma/Degree in Supply Chain Management or Business-related field
• Membership to CIPS/KISM
• 3 years’ experience in a supply chain role preferably in a hospital environment
• Good understanding of supply chain procedures
• Working knowledge of inventory management
• Active participation in inventory audit

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Job Objective/ Purpose:

• Responsible for contributing towards the implementation of the organizations policies through systems and practices that contribute to building the organizations human capital in line with the company goals.

Key Responsibilities:

• Work with the Senior HRBP in balancing the manpower staffing levels in liaison with Group HR office, support the selection and recruitment process, lead interviews when needed, and maintain all  Interview data to ensure transparency of the process.
• Be the first point of contact for staff queries on HR related issues, advice line managers and other employees on employment law, the organization and HR policies, handling of disciplinary issues, and escalating this to the SHRBP as needed.
• Coordinate with line managers on end to end on-boarding, including ensuring that new staff are taken through on-the-job orientation, schedule and facilitate induction,  monitor employee confirmation dates follow-up with the relevant managers, and ensure that uniforms & name-tags are issued on time
• Maintain and update staff information on the database in HRMIS. Ensure that hard copy personnel files and soft copies are complete and confidentially maintained.
• Ensure that all staff annual licenses are processed & renewed in good time.
• Coordinate the development of leave plans and assist line managers in leave management.
• Assist with TNA and development of training plan, organizing scheduled training programs, and ensuring training attendance data is captured in the HRMIS.
• Support line managers in assisting staff to understand their job descriptions, functions, roles & responsibilities, how they fit into the overall organization structure and the criteria for performance evaluation and  personal development.
• Assist the SHRBP and line managers in implementing employee engagement activities that will contribute to teamwork and  a conducive work environment.
• In liaison with the Senior HRBP, and in consultation with the relevant line managers oversee ROTA development, ensure Time and attendance data and payroll data such as locum and overtime payment is accurate and timely for dissemination to the payroll department.
• Oversee staff off-boarding, including carrying out exit interviews and ensuring that the exit process is done seamlessly.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
• Maintain privacy and confidentiality at all times.
• Any other duty as assigned by the supervisor.

Person Specification

• Bachelor's degree in HR  or business related field. Relevant HR certification is an added advantage
• Must be a registered member of IHRM in good standing
• Computer proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) and HRMIS.
• At least 3 years of relevant work experience working in a corporate environment.
• Good planning and organizing skills , tact and diplomacy, discretion and confidentiality
• Strong  interpersonal skills, team playing abilities, and communication skills.

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Job Objective/Purpose 

Provide and ensure quality Pediatric services within the Avenue group in line with the company policies and procedures.

Key Responsibilities 

• Attend to walk in and referred pediatric patients both out and in patient. 
• Receive and resuscitate newborns in Theatre and Maternity. 
• To offer pediatric consultancy to all the doctors in Avenue Group. 
• Run the pediatric outpatient clinics. 
• Provision of superior diagnostic, preventative and interventional medical care.  
• Accurate and clear documentation of patient history, physical examination, investigations, and management. 
• Provide clarity of investigations to be carried out and interpretation of the results and ensure update to the patients, next of kin and conduct family conferences on need basis. 
• Facilitate patient admissions, necessary consents, and discharges. 
• Counsel clients on treatment and compliance to treatment (patient and family) while ensuring their participation in decision making in their management. 
• Carry out procedures (pediatric) while ensuring high quality of care/services and safety of patients. 
• Participate in morbidity and mortality meetings as required. 
• Participation in incident reporting, root cause analysis and the Avenue Quality Improvement Plan 
• Participation in resuscitation of patients.  
• Conduct timely ward rounds and patient reviews. 
• Facilitate Continuous Medical Education and mentorship to colleagues to build capacity to provide care. 
• Acquiring new skills on best practices and assist in their implementation.  
• Maintain a positive work attitude and foster teamwork. 
• Maintain patient privacy and confidentiality at all times. 
• Ensure patient satisfaction through quality of care, communication, feedback, and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. 
• Increase the quality and diversity of services offered in the facility. 
• Support marketing activities to ensure introduction of new services. 
• Ensure pre-authorizations have been sought. 

Person Specification 

• Specialist recognition in Paediatrics 
• Master of Medicine in Paediatrics  
• 2 years’ experience  
• Strong interpersonal and communication skills 
• Attention to detail 
• Result Oriented 
• Customer focus