• Posted: October 8, 2019
    Deadline: Not specified
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  • Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia�s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


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    VXP Associate

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main responsibilities: 

    • Maintaining a positive, empathetic and professional attitude toward vendors at all times. 
    • Responding promptly to vendor inquiries. 
    • Communicating with vendors through various channels (phone, email, social media
    • Acknowledging and resolving vendor complaints. 
    • Communicating and coordinating with colleagues as necessary. 
    • Providing feedback on the efficiency of the VXP process.
    • Ensure Vendor satisfaction and provide professional support to all vendors. 

    Required Skills & Qualifications

    • Higher National Diploma, First Degree or equivalent. 
    • Ability to stay calm when vendors are stressed or upset. 
    • Juggle with data and proficient with report presentation
    • Experience working with customer support

    We offer:

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth given the challenges that we propose you to take 

    Method of Application

    Interested and qualified? Go to Jumia on africainternetgroup.peoplehr.net to apply
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