We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world ... read moreare still unconnected and many more are poorly serviced.
At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Mission Statement for the Role:
To assist in organization's efforts aimed towards ensuring positions are filled with high-quality talent in a timely manner and effectively scale up the
Mission Statement for the Role:
Recruit and develop a highly efficient commission agents team to meet the business objectives of the organisation.
Overall Responsibility:
Recruit, eng
Mission Statement for the Role:
To own the end to end quality assurance of all deployed & commissioned sites for Poa Customers across Kenya.
Overall Responsibility:
Responsible fo
Mission Statement for the Role:
To own the end to end deployment & Commissioning of all the assigned sites for Poa Customers across Kenya in a cost effective & timely manner with quality
Mission Statement for the Role:
To contribute in the design of research-grounded interventions and solutions that meet user needs and developing a culture of co-creation, human-centred design, a
Mission Statement for the Role:
To support the installation and field support teams with coordination of detailed, organized, and well communicated schedules for daily operations to support outs
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory
Overall Responsibility:
Mission Statement for the Role:
Their main focus is providing high-quality technical support for the staff, through email, phone interactions, chats, desktop sharing.
Overall Responsibility
Mission Statement for the Role:
Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory
Overall Responsibility:
Mission Statement for the Role
To own the end to end technical and operational aspects of specific Product Features and Roadmap items. Innovation is at the core of Poa's ability to scale rap
Mission Statement for the Role:
Plan, design and optimize a cost effective and reliable IP network ensuring the best QoS possible for our customers in line with the business strategy..
Over
Mission Statement for the Role:
Exceed your sales numbers through exceptional telephone salesmanship, creating leads, initiating prospect calls and establishing ongoing rapport with existing and
Overall Responsibility
Hardware configuration, deployment, operation, and maintenance. Use software components where required to support the operation of the hardware, such as NMS or monitoring too
Overall Responsibility:
To address and resolve technical escalations from the contact center, support field service partners and follow up on network down times with the NOC team.
Key SMAR
Overall Responsibility
The role has the responsibility to develop software systems, microservices, tools, scripts, and Android apps. Document the use of frameworks and libraries. Document the exist
Overall Responsibility:
Collaborate with team leaders in providing support to the customer facing teams with an aim of ensuring they offer a positive, empathetic and professional attitude
Overall Responsibility:
Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.
Overall Responsibility:
This position is responsible for implementing market expansion strategies as well as building and sustaining key relationships with a wide variety of internal and exte
