Communications & Support Officer at SNV Netherlands Development Organisation

Position Summary

Reporting to the finance officer, the communications officer will offer support to the country office and project teams. He/she will support execution of internal and external communications policies and related processes, based on country strategy, corporate policies and in consultation with other PR/Communication officers, in order to contribute to effective SNV branding and increased internal communication. The communications officer will also perform facility and office related activities, on request as well as proactively and in line with internal guidelines, in order to provide the employees with the right facilities and services, as a precondition for the execution of their activities. The work location is Nairobi with incidental travel to field offices. 

Responsibilities

• Support SNV Kenya and project communications;
• Support country and project communication officers on internal communication products and implementation, and support distribution of internal communication within the country;
• Support external communication for the country, and support production and distribution of communication materials (e.g. reports, documents, promotional movies, visuals);
• Support management and advisors on communication matters, application of corporate brand and promotional activities;
• Welcome visitors and guests, provide coffee/tea, photocopy, bind and archive documents, carry out elementary administrative tasks (register of receipts, invoices and log keeping) based on work instructions;
• Record and distribute stock as required, ensure adequate supply of stationary and take care of all incoming and outgoing mail and collect deliveries, based on work instructions and from approved stationary suppliers;
• Answer and put through incoming calls, handle and register incoming mails and faxes, connect outgoing calls and send faxes when needed, as well as welcome and register visitors and maintain the telephone list, based on work instructions and requests of employees;
• Provide catering services to employees , external parties and visitors, based on work instructions;
• Support travel and logistics if and when required by booking hotels and flight tickets;
• Support and replace CMT management assistant if and when required. 

Candidate profile

• Kenya Certificate of Secondary Education;
• Vocational training in communication, Business Administration, Office Management or related courses
• At least 1 years relevant working experience with an international organisation;
• General knowledge and understanding of donor regulations;
• Good communication and organization skills. 

Contract duration

1 year with possibility of extension. 

Expected start date

January 2017.