Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovatio...
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To achieve agreed contact, coverage and frequency targets through face to face interactions,meetings and deliver agreed customer centric activities within operating budget.
Develops and applies understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships)
Executes call plans for customers, including medical experts from customer or academic communities; calls on the right person to deliver the right message with the right frequency.
Adapts and optimizes approach and communications style during sales calls, responding appropriately to customer needs.
Makes effective use of available technologies and channels to support sales calls.
To promote defined Novartis products according to campaign briefs and policies.
Ensures that Novartis products and supporting services are broadly understood and available to more patients and customers.
Uses expert knowledge of Novartis products and of a range of therapy areas to build professional customer relationships and to support sound clinical discussions.
Uses detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products.
Seek and obtain clinic/hospital formulary listing for Novartis products where appropriate
To develop thought-leaders and speakers, conduct promotional programs and represent and promote Novartis as a leader in the assigned therapeutic area.
To ensure outstanding personal and team knowledge, and understanding of Novartis priority products, technical information, product strategy, positioning, key messages and programs.
Effective administration of territory business including, maintenance of high quality record systems, daily communication with administrative systems and timely processing of territory business expenses.
Analyze and report on sales, monthly plans, call activity on a monthly basis
Effective communication with territory colleagues and relevant members of other teams, in order to understand, maximize and drive territory.
Works effectively with other Novartis stakeholders and with resources in Sales and across other functions (e.g. MSL, KAM) to achieve sales targets.
Provides Novartis stakeholders and other colleagues with insight and feedback gained from customer interactions.
Allocates resources effectively for sampling, programs and events, etc.
Works within Ethics and Compliance policies and ensures those around him/her do the same.
Minimum Requirements
Bachelor’s degree educated in relevant discipline OR Life Science degree
2 years’ experience in medical sales
Proven, successful field track record preferably in business to business environment
Knowledge of Pharma industry and its changing environment
Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation
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