Regional Office Manager at BRAC

Position Brief:

The Regional Office Manager coordinates office management support for BRAC International Africa Regional Office which consists of 5/6 full time senior Managers and few part time positions. S/he manages general administration of shared office resources and liaison with Head Office on any administrative related matters. The Regional Office Manager liases with the government for BRAC’s license in the base country. S/he ensures that expatriates obtain work permit and visa to work/stay in the country (where Regional office is based) and provides logistic support to office as well as coordinating meeting and conference calls; arranging travel and preparing correspondence, maintains reports and documents. Provides administrative support to visitors and facilitate settle in requirements of expatriates. This position requires constant interaction with senior management team in Africa Regional Office, Head Office and Country Offices to resolve a variety of complex issues in order to meet the growing needs of the organization.

Key Responsibilities:

• Office Management:
• Manage general administration of Africa Regional office, including the implementation of effective and efficient office procedures and systems for the shared office. Design and Implement office administration systems, including petty cash system, bill payment, travel arrangement, equipment purchases, office supplies, shared space arrangements and all other office administration related functions. Authorized to handle petty cash for day-to-day running of office. Submit operations report as required.
• Staff supervision:
• Provides on-going supervision and guidance to Office Assistant, cleaner, driver and other support staff. Responsibilities include, but are not limited to, writing and reviewing job descriptions, interviewing and selecting staff, on-the-job training, coaching, conducting performance appraisal and guide development plan for capacity building.
• Liaison with government:
• Liaise and ensure compliance with the relevant Ministries of Government for BRAC’s license and registration in the based country and for obtaining work permits and visas for all expatriates to stay and work in the country without major interruptions. Find appropriate Office space to rent and maintain all lease related procedures and documents.
• Facilitate settle in related requirements of expatriate staff and family members, arrange accommodation, coordinate with property agency for home search, and negotiate for lease agreement. Coordinate with customs regarding customs clearance for incoming and outgoing shipment.
• Logistics and Administrative Support:
• Organizes and arranges itineraries, meetings, conference calls, travel arrangements of Regional office team and BRAC visitors. Provides administrative support for regional workshops and meetings, tracking workshop related travel arrangements. Keeping track of staff pay checks, leave, and sending intra-office message when employees call in sick. Follow BRAC’s procedures for procurement and consultant services. Ensure appropriate filing procedures, mail processes, and other administrative functions as required. Implement decisions of Deputy Director-Programme Support on safety & security matters.
• Communication support:
• Maintains communications within Africa Regional Office and with BI-Head Office and Country Offices with regard to implementation guidelines of administration, procurement, performance management, security and other support as required. Handles communications with numerous outside contacts and vendors. Ensures proper functioning of telephone and IT support in the office.
• Any Other Support: as required and directed by the Deputy Director, Programme Support.

Educational Requirements:

Minimum Bachelor’s degree from a recognized University; MBA with Major in Finance and Administration would be of added value.

Required Competencies:

• Planning and Organizing skills
• Information management skills
• Contributing to team success
• Strong interpersonal skills
• Ability to communicate with diverse group of people
• Excellent in written communication
• Ability to use information to track administrative support
• Computer proficiency at advance level

Experience Requirements:

At least 5 years’ experience in office management and administration with minimum two years in International organization.

Employment type: Contractual

Salary: Negotiable