Learning Designer at African Management Initiative (AMI)

Job description

AMI is looking to expand its learning team, and is looking for a Learning Designer to play three critical roles at AMI:

• Learning design – programmes, content, technology (50%)
• Business development support (30%)
• Facilitator recruitment, coaching, & management (20%)

The Learning Designer will be based at AMI’s head office in Nairobi, but will be working with teams across Africa. S/he should have extensive experience in adult learning and workplace learning (including learning design, online learning, and experiential facilitation) and a solid understanding of how business works and what businesses need in terms of learning solutions.

About the Job

The Learning Designer must be a driven, organized, tech-savvy professional with experience designing learning solutions for business. S/he should be comfortable with online and blended-learning solutions, and able to work with multiple stakeholders (AMI’s programme managers, content managers, sales team, facilitators and clients) to ensure a seamless, integrated learning experience is delivered to clients.

The successful candidate will play several key roles at AMI:

• Learning design – programmes, content, technology (50%) - work with the Chief Learning Officer and Chief Product Officer to develop and improve AMI’s blended learning strategy and processes for scalability; design programmes that leverage AMI’s world-class methodology, content and online platform to meet the individual needs of business clients; customise materials - including courses, resources, case studies and activities - as appropriate for key business clients; convene cross-functional project teams (consisting of platform, content and programme management people) to ensure learning solutions are fully blended and integrated; oversee impact measurement and analysis of programmes
• Business development support (30%) - support business development teams across geographies (particularly in East Africa) in understanding client needs and scoping new programmes; attending key sales meetings and events; conduct TNAs (training needs analysis) & creating high-level learning designs for client proposals
• Facilitator recruitment, coaching, & management (20%) - provide learning and facilitation guidance/expertise to AMI facilitators; identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators; create facilitator training manuals and supporting documents as AMI scales its blended learning offering; provide overall management and oversight of AMI facilitators in East Africa.

Responsibilities

• Learning design – programmes content, technology (50%)
  • Work with the Chief Learning Officer and Chief Product Officer to constantly develop and improve AMI’s blended learning strategy and processes for scalability
  • Work with the Chief Learning Officer and Chief Product Officer to build and customize key learning assets:
  • To design programmes that leverage AMI’s world-class methodology,
    content and online platform to meet the individual needs of business
    clients
  • To develop content and workshop exercises that meet the needs of clients
  • To integrate client needs and feedback into the technical roadmap / learning platform
  • Customise materials, including courses, resources, case studies and activities, as appropriate for key business clients
  • Convene cross-functional project teams (consisting of platform, content and programme management people) to ensure learning solutions are fully blended and integrated
  • Provide learning design support to programme delivery teams across geographies, with a focus on East Africa, including periodic analysis of programme progress and strategies to improve metrics
  • Develop online engagement strategies to support online learning and the full use of AMI’s platform
  • Oversee impact measurement and analysis of programmes
• Business development support (30%)
  • Support business development teams across geographies (particularly in East Africa) in understanding client needs and scoping new programmes
  • Attending key sales meetings and events
  • Conduct TNAs (training needs analysis) & creating high-level learning designs for client proposals
• Facilitator recruitment, coaching & management (20%)
  • Provide learning and facilitation guidance/expertise to AMI facilitators
  • Identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators
  • Create facilitator training manuals and supporting documents as AMI scales its blended learning offering
  • Lead development of a structured facilitator ‘accreditation’ process
  • Manage allocation of facilitators for AMI’s busy schedule of workshops, including liaison with programme management teams
  • Provide overall management and oversight of AMI facilitators in East Africa

Skills & attributes

• Strong understanding of work-based competencies. Ability to break down job roles within sectors and to identify training and development needs
• Strong instructional/learning design skills. Ability to design a learning programme that leverages AMI’s existing methodologies but meets the training needs of a specific sector and the learning styles of our target participants
• Ability to design and develop training curriculum and materials, working with subject matter experts
• Excellent communication skills – both written and verbal. Ability to build relationships with stakeholders at an executive level, and to write concise and engaging design briefs and proposals
• Outstanding Project/Programme Management skills at a senior level
• People/stakeholder management skills – ability to identify, train and motivate a network of freelance facilitators, to mentor and support junior staff in the office and to work laterally across AMI’s various functional departments in different locations
• A commitment to AMI’s values of excellence, innovation and accountability
• Willingness to engage in robust debate while maintaining deep respect for others
• Thrives in a fast-paced, entrepreneurial environment
• Absolutely rock-solid integrity

Qualifications & Experience

• Minimum of 5 years experience in designing online learning solutions, workplace learning or management education (essential)
• Experience designing and implementing learning programmes (essential)
• Experience working in entrepreneurial or high-growth environment (essential)
• Postgraduate degree or equivalent experience

Start Date: As soon as possible

Remuneration: Competitive & commensurate with experience

AMI will consider candidates from any country, but must be willing to live and work in Kenya and be free to travel elsewhere in Africa.