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  • Posted: May 31, 2019
    Deadline: Not specified
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  • Metropol was established in Kenya in 1996 as a business Information and credit management company. In 2006 Metropol partnered with GCR to provide credit rating services that enable corporates to raise capital and meet their financing needs. Metropol is also licensed by the Central Bank of Kenya to provide Credit Reference Bureau (CRB) Services to ALL banks i...
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    IT Support Engineer - Media Technology

    Job Description

    DEPARTMENT: Information Technology

    REPORTS TO: Head of IT Infrastructure & Support  
     
    DUTIES & RESPONSIBILITIES
     
    These include, but are not limited to:
    • Ensuring all broadcasting and transmission equipment are operational at all times.
    • Carrying out planning, design and implementation of new systems to improve broadcasting and transmission quality.
    • Setting up and maintaining studio & link systems required for all outside broadcast and news gathering operations.
    • Installing, configuring and testing new broadcast equipment, systems & facilities.
    • Minimizing risk of service loss at times of equipment failure by rapidly identifying and implementing alternative methods of service provision.
    • Maintaining a service level for broadcasting equipment.
    • Offering operational support to all broadcast systems users across the entire business.
    • Ensuring that the broadcasting division keeps a breast with changing technology and has the most appropriate technology applied at all times.
    • Diagnosis of faulty equipment and repair or make appropriate recommendations.
    • Planning maintenance schedules for all the equipment and ensuring its implementation
    • Identifying required spares and seeking their approval for purchase.
    • Performing routine checks to ensure all equipment, hardware and software systems employed are fit for purpose.
    COMPETENCIES, SKILLS, QUALIFICATIONS, EDUCATION & EXPERIENCE
     
    Competencies:
    • Good knowledge of Audio and Video Delivery over IP.
    • Ability to plan resource requirements from high level specifications.
    • Proficiency in server & systems administration (Windows server, Linux, Windows7 / 8 / 10 and Mac OS) is essential, professional qualifications here will also be an added advantage.
    • Good working Knowledge of Video Media Asset Management systems and file metadata management.
    • Good working administration knowledge of post, editing and graphics systems.
    • Knowledgeable in applying best practice for broadcast communications specifically radio, television and online.
    • NAS storage administration and backup.
    Skills:
    • Must have excellent analytical skills.
    • Ability and readiness to work long odd hours.
    • Excellent inter-personal and communication skills.
    • High degree of integrity and dependability.
    Education, Qualifications & Experience:
    • University graduate in Information Technology, Electrical and Electronics engineering, telecommunication, broadcasting or related field.
    • Good working knowledge of IP networking. A professional networking certification will be an added advantage.
    • Good knowledge of transmission systems & mediums satellite links, microwave links, OFC links, encoding & decoding systems, DVBT2 & CAS, etc
    • Over 3 years’ experience, relevant experience in media will be an added advantage.
    • Ability to administer MySQL server & basic web development will be a big advantage.
    KEY PERFORMANCE INDICATORS
    1. Turnaround of business requests within Metropol TV SLA.
    2. Any other as discussed with your supervisor.

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