Office Administrator I at ICT Authority

Responsibilities

Duties and responsibilities at this level will entail:-

• Taking minutes; using e-office to research and process data;
• Operating office equipment;
• Attending to visitors and client;
• Handling customer inquiries,complaints and handling telephone calls and; Coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents, including classified materials;
• Ensuring security, integrity and confidentiality of data;
• Establishing and monitoring procedures for record keeping of correspondence and file movements;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence and managing office protocol and etiquette.

Qualifications

For appointment to this grade, an officer must have:-

• Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Bachelor of Business Management/Economics or equivalent qualification from a recognized institution;
  OR
  Bachelor’s degree in Social Sciences plus a Higher Diploma/Diploma in Secretarial Studies from a recognized institution;
• Have a minimum three (3) years’ work experience in public service or in the private sector;
• Certificate in computer application skills; and demonstrated professional competence in management of office administrative services.