Assistant Office Administrator III - 3 Posts at Co-operative University of Kenya (CUK)

REMUNERATION:

• Basic Salary per month range: Kshs. (36,914/= - 56,833/=)
• House Allowance per month: Kshs. 35, 383 /=)

Applicants should meet the following requirements:

• Must possess a Diploma in Secretarial Studies from Kenya National Examinations Council (KNEC) or equivalent qualifications from an accredited/recognized institution;
• Must possess three (3) years’ experience at Grade 5 with exemplary performance;
• Must be computer literate;
• Must demonstrate excellent customer service skills;
• Must be knowledgeable on relevant ERP systems; and
• Must demonstrate knowledge of relevant policies, strategies, regulations and procedures.

OR

• Must possess a KCSE Certificate;
• Must possess Typewriting III (50 wpm);
• Must possess Office Management III;
• Must possess Business English II;
• Must possess Secretarial Studies II;
• Must possess Commerce II;
• Must possess Shorthand II (90 wpm);
• Must Possess three (3) years’ experience at Grade 5 with exemplary performance
• Must be computer literate;
• Must demonstrate excellent customer service skills;
• Must be knowledgeable on relevant ERP systems; and
• Must demonstrate knowledge of relevant policies, strategies, regulations and procedures.

Duties & Responsibilities

• Maintain and update databases such as contact lists and client information to ensure accuracy.
• Retrieve the requested information promptly for the supervisor.
• Manage the supervisor’s schedule, including meetings, appointments, and travel plans.
• Welcome and attend to visitors and clients, providing relevant information and maintaining a professional image.
• Handle incoming phone calls, addressing inquiries from parents, staff, and stakeholders.
• Coordinate meetings by setting agendas, booking venues, organising refreshments and recording the proceedings.
• File and organize office documents for easy access and future reference.
• Safeguard confidential documents and ensure secure record handling.
• Track correspondence and file movements through proper record-keeping and sign-off procedures.
• Uphold office etiquette and protocol to maintain a positive corporate image.
• Ensure office cleanliness to promote a conducive work environment.
• Manage and report on petty cash or imprest for departmental operations.
• Carry out other tasks as needed to support University operations.
• May be required to perform other related duties based on the CUK’s needs.