Business Analysis & Insight Manager at Titc.io

Your daily adventures include:

Business and Financial Performance

• Data Analysis: Analyze business performance data to identify key trends, risks, and opportunities for optimization in remittance and fintech services
• Financial Forecasting: Leverage data insights to forecast financial performance, helping shape growth strategies and operational efficiencies.
• Pricing & Product Analysis: Conduct pricing analysis, product performance reviews, and monitor customer accounts to provide actionable recommendations for revenue growth.
• Competitive Analysis: Collect and analyze competitive intelligence to strengthen the business’ market position and drive business growth.

Customer Excellence

• Stakeholder Reporting: Prepare regular reports and interactive dashboards for senior management, highlighting key performance metrics and providing actionable insights.
• Customer Insights: Work closely with sales managers to provide data-backed insights that support customer retention, acquisition, and overall business growth.
• Customer Monitoring: Conduct regular account analysis to identify patterns and propose corrective actions, ensuring that customer needs are met efficiently.

Leadership and People Management

• Cross-functional Collaboration: Build strong relationships with various teams, including sales, marketing, and product development, to drive cohesive decision-making processes based on data.
• Knowledge Sharing: Provide mentorship and guidance to teams on how to interpret data insights and make data-driven decisions for business improvement.

Process, Control, and Operational Performance

• Operational Efficiency: Develop and refine internal processes for data collection, analysis, and reporting to improve efficiency and data accuracy.
• Data Integrity: Ensure the integrity and confidentiality of data used for analysis, adhering to strict data governance and ethical standards.
• Automation & Tools: Drive the use of business intelligence tools and automation to streamline data reporting and decision-making processes.

Strategic Initiatives

• Strategic Recommendations: Provide data-driven recommendations that support business strategic initiatives, including product development, market expansion, and partnership growth.
• Innovative Insights: Lead initiatives for deeper data mining and exploration of new trends and opportunities to inform business strategies.
• Risk Identification: Analyze risks based on data patterns and trends to propose proactive solutions for business continuity and sustainability.

Requirements

What it takes to succeed: 

• Bachelor’s degree in Data Science, Business Analytics, Economics, Statistics, or a related field.
• Certifications in Data Analytics, Business Intelligence tools, or Data Science are desirable.
• Advanced degree or MBA with a focus on data analytics or business intelligence is an advantage.
• More than 5 years of experience in data analysis and data mining with mastery-level proficiency in Microsoft Excel.
• Data-driven with strong analytical ability and hands-on approach.
• Highly organized, able to prioritize tasks, and work under pressure in a rapidly evolving environment.
• Adept at developing and executing actions synthesized from analysis of issues.
• Detail-oriented with a belief in the value of process.
• Flexible, self-motivated, team-oriented, and open to change.
• Excellent communication skills and ability to interact with people globally in a multicultural environment.