Business Development Officers at SMEP Microfinance Bank

BUSINESS DEVELOPMENT OFFICERS – BDO 10/24

Responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base.

KEY DUTIES AND RESPONSIBILITIES

• To promote spiritual growth among fellow staff, customers and other associated parties.
• Responsible for Marketing of Banks products and services  
• Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures
• Facilitate recruitment and registration of clients in existing and new groups
• Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, e.t.c.
• Ensure that all clients contribute weekly savings and repay their loans on time
• Responsible to evaluate clients’ businesses and determine whether they are worth the amount applied for
• Responsible for client evaluations and loan processing.
• Responsible for maintaining a quality asset portfolio as per the Banks requirements
• Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’ requirements to the respective Office Holders.   
• Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch Manager
• Ensure follow-up of defaulters and collection of arrears
• Responsible for record keeping for all clients e.g. savings, loan status etc.
• Ensure client retention through excellent customer service

Key Qualities, Qualifications & Competencies:

• Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
• A minimum grade of C+ (plus) in KCSE
• An undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
• Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking sector will be an added advantage.
• Proficiency in computers is mandatory. 
• Ability to analyze and interpret financial statements
• Clear understanding of microfinance/banking industry is an added advantage.
• Good interpersonal & communication skills with excellent customer service.
• A team player with the drive to improve performance.
• Persuasive with strong recognition skills,
• Self-driven and possess the ability to work with minimum supervision
• Ability to work independently under minimum supervision.
• Aged between 28 and 35 years