CI Operations Project Lead - East Africa at NielsenIQ

About the job

The Project Lead is responsible for overseeing the Field Supervisors and the end-to-end project coordination for all CI&I Operations projects. The Project Lead must assume complete ownership of a project in the context of resourcing, quality, cost and timelines. This role is responsible for ensuring that projects are completed within the agreed-upon timeframe and adhere to the approved budget and required quality standards.

Responsibilities

• Experience in supervising staff or leading a team 
• Solid understanding of the interview process, preferably in market research, and familiarity with commonly used terminology and jargon 
• Strong communication and “people skills”; able to effectively problem solve and diffuse potential conflicts 
• Organized with strong time management skills; proactive and able to meet deadlines and follow-up on action items 
• Detail-oriented, both in giving instructions and monitoring process and deliverables 
• Ability to prioritize, negotiate, solve problems and work under pressure 
• Thorough understanding of the related Nielsen SOPs and fieldwork standards 
• Good command of English and local language(s) (verbal and written) 
• Computer literacy and accurate data management skills.

About You

You thrive in a fast-paced environment and work well under pressure. You focus, dig in, organize, collaborate, communicate and get it done.  You are a problem solver with the ability to pick up new skills quickly and run you consider integrity a big deal, tech savvy and innovative.

Qualifications

1. Degree or certification requirements : At least a diploma or a degree
2. Years of experience : 5 years
3. Industry experience : A must
4. Technical skills : As above
5. Personality traits : As above
6. Language requirements : As above
7. Knowledge of specific systems : Survey to go knowledge ,an advantage