ADVATECH OFFICE SUPPLIES LIMITED is predominantly a technology company providing office supplies solutions and services in over five countries across Africa. The company came into existence through the vision of a first generation entrepreneur to provide five core business values: Integrity, Understanding, Excellence, Unity and Responsibility. These values are at the heart of the Organization’s beliefs and convictions since its inception in 2001.
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We are looking for a proactive and dynamic Customer Care Representative to join our ETR/VAR Department.
The ideal candidate will be the first point of contact for clients, handling inquiries, troubleshooting TIMS devices, managing stock, and ensuring smooth order cycles. Your role will be key in driving customer satisfaction and supporting business growth.
Key Responsibilities:
Handle customer inquiries and provide timely support.
Assist with basic TIMS device integration & training.
Respond to RFQs & E-Business enquiries.
Generate reports and assign technician tasks.
Qualifications:
Diploma/Degree in Business, Customer Service, or related field.
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