Supervising the staff and ensuring the areas are cleaned as per the scope of works and general standards are upheld.
Review work schedules and processes whenever possible.
To ensure required checklists are used effectively on the site.
To conduct periodic spot checks on work standards/staffing/materials etc.
Spot checks on stock levels, usage of materials, equipment and their storage.
To ensure that all staff report to work at the correct time and in proper uniform. Randomly inspect the attendance register.
To liaise with caretaker/client representatives on repairs and pending maintenance issues in all sites.
To conduct periodic trainings & demonstrations on work procedures. Training records kept-up-to date. Existing staff to be retrained. New staff to undergo job induction program.
To be fully conversant with emergency procedures i.e. safety and security
To plan and follow up on special /deep cleaning of the sites.
To follow up on clients’ feedback i.e. both negative and positive & share
Provide operational reports as required by the administration.
To undertake office and client review meetings as scheduled and as need arises.
Handling company information and documents with utmost discretion and confidentiality.
Managing office inventory and working with suppliers to ensure the regular supply of office materials.
Operating office equipment including printers, copiers, fax machines and multimedia instruments.
Scanning online sources for relevant tenders.
Support the preparation and submission of tenders both online/electronically and physically.
Reading and responding to office emails in a timely and courteous manner.
Recommend for staff hiring, discipline, promotion, transfers, discipline etc.
To assist in staff recruitment, selection and induction for the department.
To ensure high standards of personnel hygiene at the work place.
Enforce staff discipline.
To enforce company rules and regulations.
Control & ensure materials are adequate in the sites. To raise specific materials requirements.
Requirements
Degree/Diploma in hospitality, Housekeeping and Accommodation.
Proven 5 years’ experience as a Site Supervisor or Housekeeper.
Hands-on experience with cleaning and maintenance tasks for large organizations.
Ability to use industrial cleaning equipment and products.
Excellent organizational and team management skills.
Stamina to handle the physical demands of the job.
Flexibility to work various shifts, including evenings and weekends.
Ability to work with little supervision and maintain a high level of performance
Customer-oriented and friendly
Prioritization and time management skills
Working quickly without compromising quality
Ability to maintain a professional appearance and interact positively with hotel guests.