Impact Improvement Senior Associate (Impact Improvement Team) at IDinsight

About the Impact Improvement Senior Associate Role

The Senior Associate will be responsible for creating the tools, resources, and structures that enable our teams to do more. We are seeking candidates with a background in executing client-facing advisory projects in the social sector, with a passion for systematically enabling other teams to do such work better. Successful candidates should be able to create intuitive and effective tools and processes, inclusively engage with a variety of internal partners and clients, and meaningfully contribute to the evolution of a new function.

The day-to-day responsibilities may include:

1. Project management - Lead project planning, developing deliverables, and coordinating with contributors and users. Support full team to ensure project work is aligned with strategy.
2. Internal client liaising - Work closely with our client-facing teammates to ensure this work is maximally useful for them. This would include designing and executing org-wide processes to solicit and rank ideas, coordinating with a user feedback and advisory board, soliciting inputs from technical experts, and working directly with project teams or regional office leadership.
3. Resources and tools - Lead tool and resource creation including tool design, execution of contributing analytical processes, engagement of internal and external experts, and construction of high-quality outputs including guides, checklists, briefs and many possible other materials.
4. Manage and build infrastructure - Update and organise resource infrastructure, including the Global Data Hub (Airtable), The Hub (google sites), and our Knowledge Management drive, to align with overall strategy.
5. Strategy development and execution - Support the Impact Improvement Manager in designing and executing a new function. This may include research and benchmarking, strategy development and iteration, and determining team skills and structures.
6. Organisational change management - Support the Impact Improvement Manager in ensuring client-facing teams across regions fully engage with and benefit from the resources developed by the new function.

Qualifications

1. We’re looking for an entrepreneurial, “get stuff done” teammate with 4-10 years of relevant experience. 
2. Passion for improving lives through evidence-informed policy.
3. Strong values aligned with IDinsight’s stated values.
4. 1-4 years relevant work experience, including project experience in a low or middle-income country.
5. Experience executing client-facing social sector advisory projects.
6. Exceptional analytical/quantitative skills – can effectively synthesize large amounts of information coming from different contexts, can quickly build skills with statistical software.
7. Outstanding interpersonal skills to effectively and inclusively engage with a variety of internal and external clients.
8. Strong oral and written communication skills in English. Fluency in languages spoken in countries where IDinsight works is a plus, particularly Hindi or French.
9. Adaptive to evolving project needs and unpredictable challenges related to building and improving systems that serve internal clients.
10. Able to quickly learn new systems software (such as Airtable, Google sites, etc.).
11. Motivated by evidence-informed systems improvement and organisational change management.
12. Open-minded self-starter who will thrive while tackling new, unusual and unpredictable challenges.
13. Intellectual curiosity and a sense of humor