Information Communication and Technology (ICT) Officer at National Government Affirmative Action Fund

Ref: NGAAF/05/11/2021: INFORMATION, COMMUNICATION AND TECHNOLOGY (ICT) OFFICER– (1 Post)

This will be the entry grade for this cadre. An officer at this level will work under direct supervision of a senior officer.

Duties and Responsibilities

The ICT Officer shall be required to;

1. Implement information security procedures and system access policies on the organizations network and firewall systems;
2. Install, test and tuning server operating systems for optimum performance.
3. Administer Internet, Wide Area Network and Local Area Networks to ensure its availability and efficiency
4. Maintain and update the organization’s email and web application services to ensuring they are online.
5. Maintain a help desk to support users in use of their equipment and solve technical problems;
6. Carry out preventative maintenance and repairs of computer hardware, software and network countrywide;
7. Perform hands–on fixes on computer workstations, laptops, printers, phones, and other computer and telecommunications equipment, including installing and upgrading software, implementing file backups, and configuring systems and applications following design or installation specification.
8. Prepare information and support materials for quarterly and annual reports.
9. Creating and resetting user names and passwords on the email and domain systems for staff within the headquarters, regional offices and constituency offices.
10. Provide technical support to portal and online users.
11. Receive and address user feedback.

For appointment to this position, a candidate should:

1. Be a Kenyan citizen
2. Hold a Bachelor degree in any of the following: Computer science, Mathematics, Economics, Commerce, or its equivalent qualification with a bias in Information Communication Technology from a recognized Institution;
3. Demonstrated professional competence as reflected in work performance and results.
4. Be computer literate
5. Satisfy the requirements of Chapter 6 of the Constitution of Kenya.