Information Communication Technology Officer II - 2 Posts at The Social Health Authority (SHA)

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: 

• Bachelor’s degree in any of the following fields: - Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.

Responsibilities:

You will develop system specifications, implement and maintain systems, repair ICT equipment, and provide training and support to users.

Key Responsibilities:

• Receiving and installing ICT equipment; 
• Configuring and testing computer hardware and software including network appliances; 
• Performing routine backups; 
• Website maintenance; 
• Setting up and maintaining applications including Email, Enterprise Resource Planning (ERP) and database; 
• Managing helpdesk application and generation of quarterly reports; 
• Installing necessary hardware and software upgrades into the ICT network; 
• Documenting and reporting on standards, compliance including ISO and Risk Assessment; 
• Monitoring network performance; and 
• Maintaining support systems and training end users on emerging technologies. 
• Developing specifications for programs