IT Executive at CDL Human Resource

Key Responsibilities:

• Maintaining hardware and software systems.
• Install, configure and maintain computer hardware, software, networks, printers and servers.
• Monitor system performance and troubleshoot issues to minimize downtime.
• Ensure regular data backups and disaster recovery readiness.
• Ensuring data security.
• Manage LAN, WAN, Wi-Fi and internet connectivity.
• Implement cybersecurity measures such us firewalls, antivirus and access control.
• Monitor and respond to IT security threats or breaches.
• Providing user support and Training
• Provide technical support to users to resolve hardware/software issues.
• Train staff on IT systems, cybersecurity awareness and proper system usage.
• System Administration.
• Manage email systems, domain accounts and user access rights.
• Maintain inventory of IT assets and ensure proper licensing of software.
• Ensure compliance with IT policies and relevant regulations.
• Planning and Development.
• Evaluate new technologies and recommend upgrades to improve efficiency.
• Plan and oversee IT projects such as upgrades, migrations and installations.
• Liaise with vendors and service providers for OT procurement and support.

Requirements

Qualifications and skills:

• Bachelor’s degree in IT, Computer Science or other relevant field.
• Proven 4-year experience in IT support, system administration or IT management.
• Strong knowledge of networking, operating systems and databases.
• Familiarity with cybersecurity principles and data protection regulations.
• Good problem-solving, communication and organizational skills.
• Ability to work independently and manage multiple priorities.