Logistics Supervisor at Dakawou Transport

Job Purpose

The primary objective of this role is to oversee the daily operations of the fleet, ensuring timely and accurate deliveries in accordance with contractual obligations. This includes managing truck schedules, verifying shipment documentation, and coordinating with depot representatives to maintain up-to-date records in SAP. Additionally, the role involves tracking and resolving invoicing issues, monitoring vehicle performance, and ensuring compliance with established journey management procedures. By executing these responsibilities, the position aims to enhance operational efficiency and maintain high standards of customer service.

Responsibilities

• Ensuring the fleet gets daily orders as per the contractual agreement.
• Verifies all scheduled loadings/shipments against pertinent documentation, with regard to full delivery products from point of loading to the customer.
• Supervises scheduling of trucks as per orders for shipment and delivery to customers on daily basis.
• Escalate information to your supervisor on vehicles that are not receiving daily orders and giving action points
• Liaise with Depot Reps to ensure that all loading/delivery documents are posted on SAP on a daily basis.
• Ensure that all invoices for deliveries made are brought back to the office for invoicing in time based on actual applicability-Track all delivery documents for all trips executed.
• Verify accuracy of all information booked on SAP by depot Reps against delivery documents.
• Track all missing invoices not received by the end month and report progress. -Track of GRNs for products returned to depots. Recording all trips per truck and reconciling to ensure that all deliveries and transporters copies are received from the depot.
• Ensure that all delivery documents are submitted to the accounts department on time for invoicing and follow up on all missing Documents not received by Accounts team.
• Book all transit loss/gain per delivery/invoice or trip executed in SAP on daily basis (document handling).
• Generate mileage requisition for authorization on SAP.
• Closing of all delivery documents on SAP upon mileage payment (ensuring that opening and closing odometer readings are correctly captured)
• Posting all export/bridging documents on SAP and generating mileages of the same.
• Ensure journey management procedure is followed according to the laid down procedure and filing of pre delivery checklist
• Ensure consignment books are properly filled by drivers and endorsed by the customer upon delivery.
• Report all breakdowns to your supervisor.
• Assist in convening of the Monday's toolbox meetings-Compile the weekly truck's performance in comparison with targets for toolbox meeting.
• Review of in-cab cameras for escalation
• Follow up to ensure OBC and cameras are working all the time; Escalate any dysfunctional gadgets to the Logistics Manager

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 3 years of experience in logistics coordination, fleet management, or similar roles.
• Advanced skills in Microsoft Excel.
• Strong organizational skills with the ability to prioritize and multitask.
• Excellent communication skills, both written and verbal.
• High level of attention to detail and accuracy.
• Problem-solving skills with a proactive approach to identifying and resolving issues.
• Effective interpersonal and negotiation skills.
• Positive attitude with a willingness to learn and adapt to new challenges.
• Ability to work independently and as part of a team.
• Prior experience with SAP or any ERP systems will be an added advantage.