Membership Intern at Institution of Surveyors of Kenya (ISK)

The Intern will work directly with the membership officer on a matter touching on Institution’s membership recruitment and processing. The ideal candidate is a member of the Institution of Surveyors of Kenya (a person must be a Technician/Graduate/ a student who has graduated and a member of Institution of Surveyors of Kenya (ISK) with a desire to become acquainted with how a membership-based organization operates. The duties of this position include, but are not limited to:

• Assist membership officer in maintaining the membership database to make sure all directory information is up to date for both members.
• Assist in potential new member research – conduct research on various institutions of learning both middle and Universities with a view to recruit potential members Assist in the retention process of individual member accounts.
• Assist the membership officer in responding to inquiries for more information from prospective members.
• Assist the membership officer in realizing set ISK work plan objectives
• Assist membership officer in soliciting member feedback on member’s satisfaction on our services and member benefits.
• Assist membership officer in creating and presenting weekly and monthly reports on continuous improvement opportunities, member benefits as well as membership applications as contained in the membership portal.
• Assist in the coordination of member engagement during chapter meetings
• Assist membership officer in hosting of chapter meetings, follow up with chapter secretaries on pending applications
• Assist membership officer in follow up on incomplete application forms with a view to having applicants finalize on the applications
• Assist membership officer in the coordination of chapter meetings and attending them where held physically
• Administrative tasks and special projects as assigned.

QUALIFICATIONS

• Holder of a relevant degree from a university recognized in Kenya.
• IT certification will be an added advantage

Key Competencies

• Ability to handle several tasks in varying stages
• Proficiency in Microsoft Office Software is required;
• Proficiency with databases
• Excellent communication and interpersonal skills;
• Ability to work in a team environment
• Excellent writing skills