Office Assistant II at The Social Health Authority (SHA)

Qualifications, Skills and Experience Required:

For appointment to the grade of Office Assistant II (SHA Grade 11), a candidate must meet the following minimum qualifications:

• A cumulative service period of three (3) years' work experience at the level of Office Assistant III or its comparable position.
• Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification.
• Proficiency in Computer Application.
• Demonstrated merit and ability as reflected in work performance and results.

Responsibilities:

• The Office Assistant II, SHA Grade 11, is responsible for providing essential general office services, including messenger duties, cleaning services, and basic logistical support to ensure a clean, orderly, and functional work environment. This position is categorized as a Promotional Grade for Office Assistants, and the grade forms a common establishment with Office Assistant III (SHA Grade 12) for career progression purposes.

Key Responsibilities 

Duties and responsibilities at this level will entail the following:

• Collecting, dispatching mail and running office errands.
• Distribution of correspondences within the Authority.
• Retrieval of documents as shall be required and guided.
• Filing documents.
• Scanning, photocopying and binding of documents.
• Opening the office and ensuring general cleanliness.
• Preparing and serving tea.
• Availing drinking water in the meeting rooms and common areas.
• Arranging meeting venues/boardrooms.
• Monitoring and replenishing office supplies (e.g., printing papers, etc.).