Operations Officer – Support General Manager: Sales at Dry Associates Limited Investment

Why us?

As an independently owned, family business with an open-door policy, where all employees are part of our larger family there are real opportunities for personal growth and career development at Dry Associates. This is not a corporate or multinational firm where employees are pigeon-holed, and upward mobility is often limited. We are looking for individuals with ambition and an interest in one of the many aspects of investment banking/fund management – we know that you will grow with us too!

The role.

Our Sales Department is the core of the business and as such, a supporting role for the General Manager of Sales is a key role. We are currently sourcing for an Operations Officer to support the GM: Sales in day-to-day operations, a role that will contribute to the sustainable growth and expansion of our Sales Department. A brief outline of the role and expectations is detailed below

Responsibilities

Administration of Private Client Accounts

Keep marketing materials up to date and prep required marketing materials for GM: Sales

• in advance of external meetings on an ad-hoc basis
• Emailing and couriering contract notes, invoices, and other documents as the case may be
• Updating checklists for purposes of a more robust internal client management and to improve GM’s efficiency in managing heavy client loads including:

1. Email database maintenance
2. Addresses database maintenance
3. Current/alternate client phone database
4. Tax status’ for tax-exempt clients

• Prepping prior year income & tax deduction spreadsheets/transaction histories to assist clients in filing their annual tax returns
• Client forms processing, including copying across data from Account Opening Forms and
• Change Forms to internal administration systems (DAL Pro & BRIMS) and ensuring external administration systems are similarly updated including NSE-CDSC and Franklin Templeton
• Maintenance of Unit Trust Redemption Form file, to allow for quick client execution
• Transcribing client instructions from recorded audio calls
• In-charge of sending Private Client monthly statements (email & hardcopy)
• Prefilling Templeton Account Opening Forms for existing clients and following up to ensure supporting documents are in good order
• Preparing the buy/sell/switch forms for Templeton processing

Bookkeeping

• Preparing an internal quarterly management fees list and invoicing Private Wealth Clients
• Ensuring fees are deducted from client interest payments in a timely fashion and so as to ensure good cashflow for the business, through liaison with the Operations Department
• Maintenance of client fee payment records of what is outstanding and liaising with
• Accounting Department to ensure their records are reflective
• Taking into consideration special client requests for delaying payment or concessional pricing arrangements offered by the GM: Sales

Bond/NSE Trading/FX-Cash Management

• Assisting/ liaising between Operations Team & GM: Sales in execution of bond trades between clients & external parties/proprietary account
• Assisting/liaising between Equity Trader & GM: Sales in execution of equity trades on the
• Nairobi Stock Exchange for clients
• Negotiate FX Deals on behalf of clients under the direct instruction of the GM: Sales
• Maintenance in tracking client cash balances and aiding the GM: Sales in efficiently managing idle client cash balances
• Client Instruction Generation/Document Maintenance:
• Preparation of Transaction Advices through DAL Forms/DAL Pro
• Collect signatures on all Transaction Advices
• Execution of verbal/written transaction instructions from GM
• Regular liaison with the Operations Department to ensure transactional flow and optimum turnaround times for client transactions

Filing, Documentation & Packaging:

• Maintaining clear, legible documentation and filing system to ensure ease of hardcopy reference to historical and current client documents
• Ensure all files maintain up to date information
• Ensuring correctness of documents and mailing address whilst dispatching packages
• Maintaining clients’ files as well as maintaining separate files for Withholding taxes.
• Maintaining several spreadsheets for documentation follow up for ease for reference.
• Receive and perform relevant QA for accuracy in all incoming paperwork
• Batching documents to distribute to clients electronically and physically via the Logistics team, with a focus on efficiency an order of importance

Monthly routine duties

• Prep of monthly maturities list – manually cross-check for the elimination of errors
• Prep monthly list of all coupons due to each – manually cross-check to eliminate errors o
• Preparing supporting documentation for monthly/ad-hoc client valuations
• Preparing monthly valuations and upon specific client request
• Manually proofing all valuations for the elimination of errors