Participant Engagement (PE)- Assistant Manager at Kenya Association of Manufacturers

Job Purpose:

To support the growth of the UN Global Compact in Kenya and drive membership engagement on the UN Global Compact Ten Principles and Sustainable Development Goals.

The objectives of this job will be met through the following key tasks:

• Membership recruitment and retention: Drive lead generation, recruitment, and onboarding of new participants using Salesforce, offer support to companies in submitting
• annual Communication on Progress (CoPs) reports and Communication on Engagement (COE) as per the annual submission period, coordinate invoicing and dispatch of membership certificates in liaison with the front office
• Membership relationship building and management: Build and maintain good relationship with the network membership through anticipating and responding timely to queries, identify and proactively service Key accounts in liaison with the PE Manager, identify and connect them to opportunities to advance their sustainability goals
• Training and capacity development: Actively promote training offerings to member companies, Co-lead in the development of training curricular, facilitate firm-level
• sustainability trainings, conduct monitoring, evaluation, and reporting of training outcomes
• Events management: Assist in preparation, marketing and management of network forums, trainings, workshops, meetings. In liaison with the Participant Engagement
• Manager,support in preparing and delivery of presentationsto extend the awareness and reach of the UN Global Compact.
• Database management: Oversee membership database ensuring contacts are up to date, help participants navigate the UN Global Compact systems efficiently, respond
• to queries, concerns and requests and help solve problems. Design internal monitoring tools to track member engagements 
• Any other tasks as may be delegated by the Participant Engagement Manager and Executive Director

Qualifications:

• Bachelor’s degree in sales & marketing/ social sciences/ PR and communication/ Business studies/Sustainability/Environmental sciences and studies
• Minimum 4-year experience in business development/ account management/ corporate sustainability/ membership management/ sales and marketing with a reputable organization.
• Knowledge of UN Global Compact and corporate sustainability is strongly preferred
• Proven competence in relationship building, sales, events management, and organizational skills.
• Records keeping and agile administration skills.
• Ability to multi-task and work in a dynamic environment
• Strong written and oral communication skills, persuasive, confident, and attention to details
• Strong self-drive, detail oriented, team player and takes ownership of responsibilities
• Strong customer service orientation
• Excellent interpersonal skills and sensitive to cultural differences