Process Automation Engineer at Safaricom Kenya

Brief Description

Reporting to the Automation Engineering Lead, the position holder will join a dynamic Process Automation Team, playing a pivotal role in driving our company-wide digitization agenda. You will be instrumental in developing and implementing intelligent automation solutions, workflow automation, and digital transformation initiatives. Your expertise will enable significant efficiency gains, cost savings, and process enhancements, thereby elevating our digital capabilities across the organization. As a member of Safaricom’s Engineering team, you will uphold high standards, embrace challenges, and consistently act with integrity while contributing to the company’s technical direction and long-term decision-making.

RESPONSIBILITIES

uphold high standards, embrace challenges, and consistently act with integrity while contributing to the company’s technical direction and long-term decision-making.

Key Responsibilities

• Write high-quality, maintainable, and well-tested code that adheres to best practices and industry standards.
• Design, develop, and deploy scalable full-stack solutions for automation and digitization projects.
• Conduct readiness assessments for process automation with high-level benefit analysis.
• Implement and manage intelligent automation using UiPath for RPA.
• Develop and maintain portals using React, Java Spring Boot, and Python for scripting and automation tasks.
• Orchestrate complex workflows with tools such as a Temporal.
• Create low-code/no-code solutions using Corteza and Power Platform.
• Ensure seamless deployment and monitoring of applications on AWS and OpenShift.
• Apply Agile methodologies, including Kanban and Scrum, to manage project timelines and deliverables.
• Optimize and manage databases using MySQL and PostgreSQL.
• Continuously identify opportunities for process simplification and reengineering to improve efficiency and reduce costs.
• Foster a collaborative and innovative team environment, working alongside other engineers.
• Coordinate and facilitate workshops with business stakeholders to understand and create end[1]to-end process flows.
• Develop and implement communication and change management plans to prepare the business for transitions.
• Establish credibility with key stakeholders and customers by understanding business needs and articulating clear vision, approach, assessment results, and execution strategies.
• Continuously enhance skills and competencies through internal and external training opportunities and stretch assignments.

Qualifications

• Bachelor’s or master’s degree in computer science, engineering, or a related field.
• 3+ years of experience in full-stack development, with a strong background in both front-end and back-end technologies.
• Proficiency in React, Java Spring Boot, and Python.
• Some experience with Robotic Process Automation (RPA) and low-code/no-code platforms like Corteza and Power Platform.
• Solid understanding of cloud platforms, particularly AWS, and containerization with OpenShift.
• Strong knowledge of Agile methodologies, specifically Kanban and Scrum.
• Proficiency in relational databases like MySQL and PostgreSQL.
• Extensive experience in building APIs and services, particularly in Java and with Microservices architecture.
• Experience with unit and integration tests.
• Comfortable working with cloud-native platforms and systems that support global users at scale.
• Excellent problem-solving skills and the ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Demonstrated bias for action, proactive in identifying and resolving issues.
• Strong understanding of Linux operating systems and environments.