Job Purpose
The role holder will enhance the efficiency and effectiveness of IT procurement through implementation of the procurement strategy, optimizing costs across the product life cycle, and ensuring proactive supplier management to deliver value to internal clients.
It will involve collaborating with cross-functional teams from the business, supporting the development, implementation and management of the IT category, ensuring the delivery of reliable supply, quality, service, competitive costs, and incremental savings as required by the business.
Key Responsibilities.
Category Governance:
- Conduct regular strategic reviews to assess whether the category is aligned with market trends and business objectives.
- Promote diversity and inclusion by ensuring a broad mix of suppliers in the category.
- Leverage technology and data analytics to optimize category decision-making and performance.
- Provide training to team members on category governance best practices and compliance to ensure consistency.
Financials Management:
- Develop scenario-based financial models to prepare for different market conditions or unexpected financial challenges.
- Implement strategies to mitigate financial risks, including hedging, diversifying revenue streams, or adjusting pricing structures.
- Evaluate the efficiency of capital investments to ensure maximum return on investment and reduced wastage.
- Prioritize spending based on value creation and long-term sustainability rather than short-term costs.
Contracts Management:
- Regularly review and update contract clauses to reflect evolving business needs, legal changes, or market conditions.
- Develop effective strategies for negotiating contract renewals that maximize value and minimize risk.
- Conduct periodic performance audits to assess contract compliance and identify opportunities for improvements.
- Work closely with legal departments to ensure contracts are legally sound and minimize potential disputes.
Reporting/Internal Processes:
- Implement automation tools for reporting and internal processes to reduce manual errors and improve efficiency.
- Introduce real-time analytics to provide up-to-date insights and enable more agile decision-making.
- Establish a strong internal audit function to ensure process integrity and regulatory compliance.
- Introduce a formal feedback mechanism to gather input on internal processes, allowing for continuous improvement.
Stakeholder Engagement (Supply performance; Customer satisfaction):
- Implement customer loyalty programs to reward repeat customers and foster stronger relationships.
- Develop proactive communication plans to keep stakeholders informed about any issues, changes, or improvements.
- Conduct regular supplier performance reviews to assess their alignment with company standards and objectives.
- Create and track customer-centric performance metrics that go beyond satisfaction, such as Net Promoter Score (NPS).
Learning and Growth:
- Encourage cross-training between departments to enhance employees' versatility and promote a collaborative culture.
- Build a central knowledge repository to store lessons learned, best practices, and technical expertise for easy access.
- Implement succession planning strategies to identify and develop high-potential employees for key roles.
Qualifications
Qualifications & Experience
- A university degree in Supply Chain or business-related field.
- Professional Qualification: Member of KISM/ CIPS.
- Desired work experience: At least one (1) year experience in a similar role in medium or large size organization.
Key Competencies & Skills
Technical Competencies
- Possesses both technical and strategic expertise to efficiently execute supply chain management activities, ensuring the consistent delivery of high-quality service.
- Demonstrates comprehensive knowledge and proficient application of all relevant supply chain management regulations, processes, procedures, and guidelines, achieving required compliance standards.
- Expertise in category management practices and their integration into the supply chain process.
- Proficient in the use of ERP systems to manage and streamline supply chain operations.
- Strong proficiency in procurement systems or ERP software and Microsoft Office tools is essential.
Behavioral Competencies
- Ability to negotiate complex tenders effectively, securing the best market value within defined parameters.
- Capable of managing relationships with internal and external customers, stakeholders, and teams to align expectations and drive performance.
- Promotes open communication, fosters teamwork, and builds trust, all of which are vital to supporting individual and team performance.
- Demonstrated ability to prioritize tasks, plan effectively, coordinate activities, and work efficiently under pressure with minimal supervision.
- Ability to function independently while contributing as an active team member, leading when necessary.
- Adheres to high standards of honesty and integrity in all professional interactions.
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