Product Manager at Tech Care for All Africa (TC4A)

Position Overview:

• As a Product Manager at TC4A, you will play a pivotal role in driving the product strategy and execution for both MLH and Light AI. Your deep understanding of software engineering, coupled with your experience in product management and design skills, will enable you to oversee entire product lifecycles, from ideation to launch. You will work closely with our CEO Africa, Head of Tech, Development team, UI/UX designer, Sales and Customer Service teams to deliver innovative and impactful solutions that address the needs of healthcare providers across Africa. You will also learn from our ‘tech mentors’ Savannah Informatics.

Key Responsibilities:

• Think Big, Act Frugally, and Embrace a Problem-First Approach: We believe in visionary thinking paired with a frugal, customer-focused mindset. Some of our products are still in ‘pre-product market fit’ stage, and for these, we prioritize understanding our customers' needs over developing solutions. For them, we don’t operate in ‘stealth mode’; instead, we fully immerse ourselves in our customers’ businesses & processes, rapidly delivering products in their most basic form. This approach ensures that our solutions address real problems effectively, validating their value through customer willingness to pay, even at the MVP stage.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate complex technical concepts to diverse audiences.
• Product Strategy: Collaborate with the executive team to define and execute the product vision and strategy for MLH and Light AI, ensuring alignment with the company’s overall goals.
• Roadmap Development: Create and maintain product roadmaps, prioritizing features and tasks to ensure timely delivery, particularly in line with the upcoming Light AI contract.
• Technical Oversight: Leverage your software engineering background to work closely with the Head of Tech Development and development team, translating the product vision into technically feasible and innovative solutions.
• Startup Mindset: Apply your startup experience to navigate challenges, pivot quickly, and make strategic decisions that drive product success in a dynamic environment.
• Cross-functional Coordination: Bridge the gap between technical and non-technical teams, ensuring smooth communication and alignment on product goals.
• User Feedback Integration: Gather and analyze user feedback to guide product enhancements, ensuring a superior user experience for healthcare providers and other stakeholders.
• Quality Assurance: Oversee the testing and validation of new features and products, ensuring they meet high standards of quality and reliability.
• Launch Support: Manage product launches, including creating supporting materials and monitoring post-launch performance.

Qualifications:

• Experience: 1-2 years of product management experience, with a proven track record in startup environments. Experience in healthcare, e-learning, or AI-driven products is highly preferred. We have a strong bias for experience in start ups over any other tech or tech enabled company.
• Technical Background: A strong background in software engineering is mandatory, with hands-on experience in coding, architecture, or system design. Experience with Python, Django, React, or similar technologies is highly preferred.
• Design Skills: Some experience with design, particularly in UI/UX, to effectively collaborate with the design team and contribute to the product's visual and interactive aspects.
• Leadership: Proven ability to lead product teams and manage multiple products simultaneously.
• User Focused: Demonstrated experience in user-centered design and the ability to translate user needs into product features.
• Problem Solver: Strong analytical and problem-solving skills, with a strategic mindset.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field; an advanced degree or certification in product management is a plus.

What We Offer:

• Impactful Work: Join a mission-driven company making a tangible difference in healthcare across Africa.
• Professional Growth: Opportunities for learning and professional development in a rapidly growing sector.
• Innovative Environment: Work with cutting-edge technology and a passionate team committed to innovation.
• In-Office Collaboration: Primarily in-office working environment to foster close collaboration and teamwork.